Front Desk Assistant – Welcoming Leisure Center

Freedom Leisure; Glastonbury; On-site; GBP 4,800 - 8,000; Part time

Benefits offered by this job

Company pension

Cycle-to-work

Car leasing schemes

Discounted staff membership

Employee Assistance Programme

Incremental annual leave

My Staff Shop

Training and development

Insurance and savings schemes

Job summary

Freedom Leisure is seeking a friendly Receptionist to join our front-of-house team at Tor Sports and Leisure, Glastonbury. You’ll be the first point of contact, greeting visitors and delivering excellent service in a busy centre.

Working 12 hours a week on a rota, you’ll handle enquiries, bookings and memberships, operate till and membership systems, and share up-to-date information on facilities and classes. We offer training, a supportive team, and a benefits package.

Qualifications

• Comfortable using till systems and handling cash/card payments.
• Able to multitask and remain calm in a busy environment.
• A proactive, flexible and reliable team player.
• Previous experience in a customer-facing role in leisure, fitness or community service settings.
• Hospitality or Retail experience delivering customer excellence.

Responsibilities

• Welcome all visitors with a smile in a friendly and professional manner.
• Handle enquiries, bookings and memberships face-to-face, online and by phone.
• Accurately operate booking, till and membership systems.
• Provide up-to-date information on centre facilities, classes and promotions.
• Maintain a tidy, inviting reception area and ensure high standards of presentation.

Skills

Till systems & payments

multitasking

team player

customer-facing experience

hospitality or retail

Job description

Freedom Leisure is seeking a friendly Receptionist to join our front-of-house team at Tor Sports and Leisure, Glastonbury. You’ll be the first point of contact, greeting visitors and delivering excellent service in a busy centre.

Working 12 hours a week on a rota, you’ll handle enquiries, bookings and memberships, operate till and membership systems, and share up-to-date information on facilities and classes. We offer training, a supportive team, and a benefits package.