Reception Manager to £53,000

Love Success; Greater London; Sur place; GBP 28 000 - 36 000; Plein temps

Résumé du poste

Love Success is seeking an experienced Reception Manager to lead a small team in a busy West End office. The role is office-based with responsibilities spanning visitor management, hospitality, meeting room support and facilities coordination.

You will monitor budgets, manage suppliers and contractors, and maintain accurate records while upholding high health and safety and customer service standards. Salary will be dependent upon experience.

Responsabilités

• Oversee visitor procedures, hospitality, meeting room support, stock control and equipment servicing.
• Monitor budgets and expenditure, review invoices, track variances and identify cost-saving opportunities.
• Manage supplier contracts, renewals, service levels and contractor performance, ensuring value for money.
• Coordinate cleaning, maintenance, security and other contractors, tracking building faults and ensuring timely resolution.
• Maintain accurate contract and financial records and prepare operational updates covering outstanding issues, costs, risks and recommended actions.

Description du poste

Reception Manager | Office-Based | 08:30-17:00

We are seeking an experienced and professional Front of House Manager to join a well-established organisation based in the heart of London's West End, serving a prestigious client base of leading SMEs and FTSE-listed companies. You will lead a team of five across two floors, ensuring a welcoming, polished and efficient reception service. Responsibilities include overseeing visitor services, hospitality and meeting room facilities, supporting facilities management and maintaining health and safety standards.

Key Responsibilities

• Oversee visitor procedures, hospitality, meeting room support, stock control and equipment servicing.
• Monitor budgets and expenditure, review invoices, track variances and identify cost‑saving opportunities.
• Manage supplier contracts, renewals, service levels and contractor performance, ensuring value for money.
• Coordinate cleaning, maintenance, security and other contractors, tracking building faults and ensuring timely resolution.
• Maintain accurate contract and financial records and prepare operational updates covering outstanding issues, costs, risks and recommended actions.

Our Ideal Candidate

The ideal candidate will have proven experience managing a Front of House function, with the confidence to lead a small team and ensure consistently high service standards. They will be comfortable monitoring budgets and expenditure, have a sound understanding of health and safety regulations, and bring a professional, polished and articulate manner, with a strong focus on customer service and creating a welcoming environment.

Salary will be dependent upon experience.