Reception Manager | Guest Experience Leader

THE PIG; Cirencester; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Free B&B staff stays

35% discount on food and beverages

Meals on duty

Up to 33 annual leave days

Cost price take home goods

Access to on-demand GP

Learning & development courses

Anniversary vouchers

Job summary

Join THE PIG-in the Cotswolds as a Reception Manager, where you will lead a fantastic team of receptionists. The role is essential to ensuring a memorable first and last impression for guests, coordinating daily operations with calm and positive energy.

You'll need experience as a Reception Manager or in a similar role, proficient knowledge of Opera Fidelio, and a natural ability to communicate effectively with your team and guests alike.

Qualifications

• Experience as a Reception Manager or in a similar role is essential.
• Knowledge of Opera Fidelio is required.
• Ability to build strong relationships across departments.

Responsibilities

• Lead and develop the Reception team for a brilliant guest experience.
• Ensure the smooth running of the front office operations.
• Connect departments and anticipate guests' needs.

Skills

Natural communicator

Organised

Calm under pressure

Leadership

Tools

Opera Fidelio

Job description

Join THE PIG-in the Cotswolds as a Reception Manager, where you will lead a fantastic team of receptionists. The role is essential to ensuring a memorable first and last impression for guests, coordinating daily operations with calm and positive energy.

You'll need experience as a Reception Manager or in a similar role, proficient knowledge of Opera Fidelio, and a natural ability to communicate effectively with your team and guests alike.