Reception Manager - Front Office Leader

PPHE Hotel Group; London Borough of Lambeth; Sur place; GBP 30 000 - 48 000; Plein temps

Avantages offerts par ce poste

Discounted hotel rates in Europe (Park

F&B discounts at restaurants and bars

Two wellness days per year

30 days holiday per year

Two free meals per day

Wagestream - access to pay before day

Recommend a friend scheme – up to £750

Vitality at work gym discounts

Ride to Work scheme

Benefit Hub discounts

Free dry cleaning for work uniform

Annual staff parties

Résumé du poste

Park Plaza Westminster Bridge London is hiring a Reception Manager to support the Front Office Manager in day-to-day duties and lead the reception team to deliver exceptional guest experiences.

The ideal candidate will have strong Front Office knowledge, proven leadership, and proficiency in MS Office and Opera. hotel experience as a Duty Manager or Reception Manager is preferred. Park Plaza offers a dynamic, guest-focused environment with extensive employee benefits.

Qualifications

• Excellent knowledge of Front Office operations.
• Proficient with Microsoft Office and Opera.
• Experience as Duty Manager or Reception Manager in a hotel.

Responsabilités

• Assist the Front Office Manager in all Front Office duties.
• Lead by example and motivate, train and inspire the front office team.
• Ensure guests' needs are satisfactorily met and deliver memorable experiences.

Connaissances

Front Office operations

Guest service

Team leadership

MS Office

Opera PMS

Outils

Opera PMS

MS Office

Description du poste

Park Plaza Westminster Bridge London is hiring a Reception Manager to support the Front Office Manager in day-to-day duties and lead the reception team to deliver exceptional guest experiences.

The ideal candidate will have strong Front Office knowledge, proven leadership, and proficiency in MS Office and Opera. hotel experience as a Duty Manager or Reception Manager is preferred. Park Plaza offers a dynamic, guest-focused environment with extensive employee benefits.