Reception & Business Support Coordinator

Michael Page; Greater London; On-site; GBP 24,000 - 32,000; Full time

Job summary

Michael Page is partnering with a specialist legal firm to recruit a calm, personable front-of-house specialist in their London office. You will be the first point of contact for clients and visitors, handling reception duties and supporting a range of operational tasks across the business.

The role offers exposure to senior stakeholders, CRM systems, and event coordination within a dynamic professional services environment.

Qualifications

• At least 3 years' experience in a professional services environment.
• Strong reception, administration and client-facing experience.
• Excellent organisational skills and attention to detail.
• Proficient with Outlook, Word, Excel, PowerPoint and CRM systems.

Responsibilities

• Welcoming clients and visitors, ensuring a first-class front-of-house experience
• Managing reception, calls, post, meeting rooms, and office facilities
• Coordinating suppliers, contractors, catering, and office maintenance
• Supporting client onboarding, CRM management, and operational administration
• Assisting with IT administration and business improvement projects
• Helping to organise networking events, seminars, and client functions
• Maintaining accurate records, data, and marketing databases
• Working closely with senior stakeholders and supporting a collaborative office environment

Skills

Reception experience

CRM handling

Organization

Communication

Proactive attitude

Client-facing

Tools

Outlook

Word

Excel

PowerPoint

CRM systems

Job description

We are working with a specialist legal firm to find a calm and personable individual to act as first point of contact to clients and visitors. This role also entails operational support across the business offering a varied and pivotal role.

Client Details

The firm is a highly regarded specialist in their chosen field which prides itself on a professional, well organised and efficient approach in all that they do.

Description

Key responsibilities are as follows:

• Welcoming clients and visitors, ensuring a first-class front-of-house experience
• Managing reception, calls, post, meeting rooms, and office facilities
• Coordinating suppliers, contractors, catering, and office maintenance
• Supporting client onboarding, CRM management, and operational administration
• Assisting with IT administration and business improvement projects
• Helping to organise networking events, seminars, and client functions
• Maintaining accurate records, data, and marketing databases
• Working closely with senior stakeholders and supporting a collaborative office environment

Profile

• At least 3 years' experience within a professional services environment
• Strong reception, administration, and client-facing experience
• Excellent organisational skills and attention to detail
• Confident user of Outlook, Word, Excel, PowerPoint, and CRM systems
• A proactive, adaptable approach with a willingness to get involved across the business
• Professional communication skills and a positive, personable manner

Job Offer

• Varied role combining reception, operations, administration, and events
• Exposure to senior stakeholders and wider business functions
• Opportunity to make a real impact in a dynamic and collaborative environment
• If you're looking for a role that offers far more than traditional reception duties and want to play a key part in a growing professional services business, we'd love to hear from you!