Reception & Admin Specialist — Primary Care Access

HCRG Care Group; Nottingham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Annual leave 27 days + BH

Learning management system

Cycle to work

Season ticket loans

Employee wellbeing app

Discount cards

Job summary

Operose Health is recruiting a Receptionist/Administrator at Kirkby Primary Care Centre, Nottingham. The role supports access to primary care, handles appointment requests, and maintains patient records with a focus on confidentiality.

The ideal candidate has reception or customer care experience, strong communication skills, and basic IT abilities. NHS experience is welcome but not essential, with full or part-time hours available.

Qualifications

• Reception or customer care experience is essential; excellent communication skills are required.
• Must have basic PC skills such as Word, Excel and email.
• Previous NHS experience is welcome but not essential.

Responsibilities

• Responding to patient queries and liaising with the primary care team, managing appointment requests and maintaining patient records.
• Emailing, scanning and coding clinical correspondence.
• Processing prescriptions requests.
• Utilising other information systems to support efficient workflow processes.

Skills

Reception experience

Excellent communicator

Basic IT skills

Tools

Word

Excel

Email

Job description

Operose Health is recruiting a Receptionist/Administrator at Kirkby Primary Care Centre, Nottingham. The role supports access to primary care, handles appointment requests, and maintains patient records with a focus on confidentiality.

The ideal candidate has reception or customer care experience, strong communication skills, and basic IT abilities. NHS experience is welcome but not essential, with full or part-time hours available.