Reception & Admin Specialist – NHS General Practice (Pension)

Greystoke Surgery; Morpeth; On-site; GBP 21,000 - 27,000; Full time

Job summary

Greystoke Surgery in a brand new Health Centre is seeking an enthusiastic, flexible receptionist to join our busy practice team. You will be first point of contact for patients, manage appointments and handle enquiries with courtesy and accuracy.

Excellent IT literacy and organisation are essential as you support clinical staff and coordinate patient requests while ensuring confidential handling of information and smooth day-to-day operations.

Qualifications

• Enthusiastic, hardworking and flexible person.
• Excellent customer care skills.
• Good IT literacy and ability to learn new systems.

Responsibilities

• Greet and direct patients and visitors.
• Make appointments in person and over the telephone.
• Deal with general enquiries and coordinate patient requests.
• Support clinical staff and ensure confidentiality in all tasks.
• Maintain tidiness and readiness of the waiting area and reception.

Skills

Customer service

IT literacy

Organization

Tools

Practice computer system

Job description

Greystoke Surgery in a brand new Health Centre is seeking an enthusiastic, flexible receptionist to join our busy practice team. You will be first point of contact for patients, manage appointments and handle enquiries with courtesy and accuracy.

Excellent IT literacy and organisation are essential as you support clinical staff and coordinate patient requests while ensuring confidential handling of information and smooth day-to-day operations.