Reception & Admin Specialist | Customer-Facing & Growth

Itec Skills and Employment; Cardiff; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

30 days annual leave

Health care scheme

Profit-sharing scheme

Life insurance

Employee of the month awards

Job summary

Itec Skills and Employment in Cardiff is seeking a Reception Administrator to support the reception and administrative functions, handling calls, directing inquiries, and updating systems with relevant information.

This Welsh Government initiative (JGW+) provides work experience and training opportunities to young people. The role includes welcoming visitors, managing mail, meeting room bookings, and general office duties to keep the team efficient.

Qualifications

• GCSEs in Maths and English (Grade C or above).
• Willingness to undergo a DBS check (cost covered by the company).

Responsibilities

• Handle incoming calls, directing them appropriately and ensuring efficient call transfers.
• Relay messages to the appropriate staff members promptly.
• Maintain a clean, organised, and professional working environment.
• Perform general office tasks, including filing, photocopying, and faxing.
• Provide administrative support to the team as needed.
• Manage incoming and outgoing mail efficiently.
• Adhere to centre security protocols to ensure a safe environment.
• Assist in processing learner allowances.
• Greet and assist visitors in a professional, courteous, and welcoming manner.
• Oversee meeting room bookings, optimizing space usage to meet business needs.

Education

GCSEs in Maths and English

Job description

Itec Skills and Employment in Cardiff is seeking a Reception Administrator to support the reception and administrative functions, handling calls, directing inquiries, and updating systems with relevant information.

This Welsh Government initiative (JGW+) provides work experience and training opportunities to young people. The role includes welcoming visitors, managing mail, meeting room bookings, and general office duties to keep the team efficient.