Reception & Admin Coordinator - Flexible Hours (NHS)

Sussex Community NHS Foundation Trust; Bognor Regis; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Living Wage Employer

Training & development opportunities

Job summary

Sussex Community NHS Foundation Trust is seeking a proactive Receptionist/Administrator for its Bognor Hospital, Centenary Wing. You will be the welcoming face for patients and staff, handling admin tasks and supporting daily operations across the service.

You will coordinate appointments, manage documentation, and liaise with clinicians and IT support to ensure smooth, patient‑focused services. NHS environment experience and strong IT skills are valued.

Qualifications

• Strong organisation skills and the confidence to work independently.
• Excellent attention to detail and the ability to use their own initiative.
• Clear, professional communication and interpersonal skills.

Responsibilities

• Reception duties — provide a professional, welcoming first point of contact for patients, visitors and staff.
• Call handling — answer and route incoming calls, take messages and support patients with appointment queries.
• Appointment coordination — book, amend and confirm appointments and communicate clearly to patients and clinicians.
• Documentation management — process referrals, scan and upload documents, maintain electronic records and filing.
• Administrative support — assist clinicians and the team with day-to-day tasks, lists, letters and logs.

Skills

Organisation

Attention to detail

Communication

IT proficiency

Job description

Sussex Community NHS Foundation Trust is seeking a proactive Receptionist/Administrator for its Bognor Hospital, Centenary Wing. You will be the welcoming face for patients and staff, handling admin tasks and supporting daily operations across the service.

You will coordinate appointments, manage documentation, and liaise with clinicians and IT support to ensure smooth, patient‑focused services. NHS environment experience and strong IT skills are valued.