Reception/Admin

Nhs Scotland; Glasgow; On-site; GBP 12,000 - 18,000; Part time

Job summary

NHS Scotland in Glasgow is recruiting a friendly, hardworking receptionist for Kenilworth Medical Practice. The role is 4 days per week, from 10:00 to 18:00, on-site at the main reception.

You will handle patient enquiries, face-to-face and telephone, and support the clinical team with administration and confidential duties. Experience in general practice is useful but not essential as full training and support will be provided.

Qualifications

• Excellent telephone manner and strong communication skills.
• Good organisational abilities and IT experience.
• Experience in general practice is advantageous but training will be provided.

Responsibilities

• Greet patients face-to-face at main reception desk.
• Handle telephone inquiries and emails.
• Process repeat prescription requests and scan records.
• Support clinical team with administrative tasks.

Skills

Telephone manners

Communication

Organisational skills

IT skills

Tools

IT skills

Job description

1 Kenilworth Court Greenfaulds Cumbernauld Glasgow Lanarkshire G67 1BP

Kenilworth Medical practice is a friendly, supportive and busy practice and we are looking for an enthusiastic, hardworking and reliable candidate to join our team of receptionists.

This is post is for: 4 days per week (Monday to Friday) 10am-6pm.

Duties will involve working at our main reception desk dealing with patient enquires face to face and over the telephone, therefore

applicants must have an excellent telephone manner, good communication and organisational skills. IT Experience is essential.

Other duties will include, processing repeat prescription requests, dealing with e-mails and scanning records whilst supporting our clinical team.

Experience in general practice would be advantageous but not essential as training and support will be provided.

The successful candidate should work well as part of a team, be able to work under pressure and prioritise their workload but remain calm whilst maintaining patient confidentially at all times.