Real-Time Resource Delivery Executive

British Airways PLC; Greater London; Vor Ort; GBP 28.000 - 38.000; Vollzeit

Benefits dieser Stelle

Staff travel

Discounted tickets

Zusammenfassung

British Airways is seeking a Resource Delivery Executive to deploy workforce resources and support frontline teams in real-time, ensuring safe and efficient operations. Based at Waterside near Heathrow, the role operates on a 7-day roster with early, day and late shifts, with shift allowances.

The ideal candidate will coordinate with planning teams and manage on-the-day challenges with a proactive, data-driven mindset.

Qualifikationen

• Strong verbal and written communication to handle frontline queries.
• Experience in operational planning or administrative environment with strong attention to detail.
• Emotionally resilient in a dynamic 24/7 environment.
• Strong organisational skills with ability to prioritise under pressure.
• Desirable: personable and approachable.

Aufgaben

• Review resource requirements to ensure optimal coverage.
• Support robust flying schedule for workforce and customers.
• Handle on-the-day frontline queries with timely resolution.
• Collaborate with Resource Allocation teams to respond to operational challenges.
• Identify and help manage resourcing risks affecting the operation.
• Work with stakeholders to achieve the best possible outcomes during on-the-day events.
• Work a rostered shift pattern at Waterside, near Heathrow Terminal 5.

Kenntnisse

Verbal & written comms

Planning experience

Stakeholder collaboration

Digital tools

Resilience

Tools

AI tools

Jobbeschreibung

British Airways is seeking a Resource Delivery Executive to deploy workforce resources and support frontline teams in real-time, ensuring safe and efficient operations. Based at Waterside near Heathrow, the role operates on a 7-day roster with early, day and late shifts, with shift allowances.

The ideal candidate will coordinate with planning teams and manage on-the-day challenges with a proactive, data-driven mindset.