Lead Gas Engineer

Cadent Gas; Huntington; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Monthly bonus up to £375

Company van

Pension scheme 18% matched

25 days holiday + statutory days

Flexible working

Career development

ED&I commitments

Employee discounts

Job summary

Cadent Gas is seeking a Lead Gas Engineer to join our Emergency Response team. You’ll be the first on scene for gas escapes and CO alarms, delivering calm, professional support to customers and coordination with emergency services.

Covering Huntingdonshire and Cambridgeshire, this varied role includes meter work, safety inspections and network operations while leading by example and upholding the highest safety standards.

Qualifications

• CCN1 or CMA1 qualification (essential)
• MET1 qualification (desirable)

Responsibilities

• Respond to gas escapes and CO alarms with safety and reassurance.
• Be the face of Cadent on scene and provide professional customer service.
• Support vulnerable customers and coordinate with emergency services.
• Lead by example across emergency response, metering and safety inspections.

Skills

Gas industry experience

Technical knowledge

Communication skills

Customer focus

Calm under pressure

Ownership & initiative

Full UK Driving Licence

Job description

Be the first response when our customers need us most!

As our Lead Gas Engineer, you'll play a vital role within our Emergency Response team, helping to keep customers safe when they need us most. This isn't just about responding to gas escapes and carbon monoxide alarms - it's about providing reassurance, expertise and support during critical situations.

You’ll often be the first person on the scene, acting as the face of Cadent and delivering a professional, customer-focused service. Whether you're supporting vulnerable customers, working alongside the emergency services or resolving gas-related issues in homes and businesses, you'll make a real difference every day.

Covering the Huntingdonshire and Cambridgeshire areas, you'll work across a varied operational patch, supporting customers and communities whenever and wherever you're needed.

This is a varied and rewarding role, offering the opportunity to work across emergency response, metering activities, safety inspections and network operations while leading by example and maintaining the highest standards of safety and customer care. The role also includes participation in a 1-in-4 standby rota, ensuring support is available when our customers need us most.

Why you'll love this role:

• Emergency Response - Be the first responder to gas escapes and carbon monoxide alarms, helping to protect customers and communities.
• Customer Impact - Provide reassurance and support to customers during potentially stressful situations.
• Varied Workload - Undertake a diverse range of activities including meter installations, replacements and maintenance, along with safety inspections and surveys.
• Safety Leadership - Promote safe working practices and ensure compliance with relevant legislation, standards and procedures.
• Community Focus - Work closely with customers, emergency services and other stakeholders to deliver the right outcomes.
• Problem Solving - Use your technical expertise and judgement to assess situations and take appropriate action.
• Professional Development - Continue to develop your skills and experience within a supportive operational team.

What you'll bring:

• Gas Industry Experience - Experience working within a gas environment, including testing, purging and commissioning pipework.
• Technical Knowledge - Good understanding of gas appliances, standards, legislation, codes of practice and health and safety requirements.
• Communication Skills - Excellent interpersonal skills with the ability to communicate clearly and confidently in challenging situations.
• Customer Focus - Ability to demonstrate empathy and professionalism when supporting customers.
• Calm Under Pressure - Confidence making decisions and responding effectively in emergency situations.
• Ownership & Initiative - A proactive approach with the ability to think on your feet and take responsibility.
• Full UK Driving Licence - Essential for travelling across the network and responding to customer incidents.

Qualifications:

• CCN1 or CMA1 qualification (essential)
• MET1 qualification (desirable)

At Cadent, we're thrilled to be part of the future of UK energy!

We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.

We're making a difference through innovation and new ways of working. Together, we're shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do.

What's In It for You

Here at Cadent, we recognise that our people are truly unsung heroes. Quietly confident, delivering every day - that's why we're committed to supporting our people to get the best out of themselves. For this role, we offer:

• Monthly performance bonus of up to £375
• Company van (used for work purposes only)
• Pension Scheme double matched up to a total of 18% of salary
• 25 days holiday, plus statutory days, and an option to buy more
• An extra day off each year to celebrate life's special moments
• Career development with funded learning options
• Flexible working and strong ED&I commitments
• Generous family policies and flexible benefits
• Retail discounts, gym access, and more

We support a healthy work-life balance and are open to flexible working options.

Diversity and Inclusion

Don't meet every requirement? No problem! If you're excited about this opportunity but your experience doesn't align perfectly with every qualification mentioned, we would still love for you to submit your application - you may just be the right person for this role or other opportunities at Cadent.

We value diversity and are committed to being an equitable employer. Our employee communities - Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) - can't wait to welcome you!

As a proud Disability Confident Leader, we guarantee to interview all disabled applicants who meet the minimum essential criteria for the vacancy. Please let us know if you require any reasonable adjustments at any stage of the recruitment process and we will ensure that support is provided.

To learn more about Cadent, visit our website at Home - Cadent Gas Ltd

Be part of something big. Help shape the future of gas for generations to come.