Network Operations Administrator

Cadent; Wolverhampton; On-site; GBP 26,000 - 34,000; Full time

Job summary

Cadent Gas Ltd is seeking a Network Operations Administrator to provide essential administrative support to the Customer Operations team. The role focuses on coordinating key activities, managing data, supporting business processes and ensuring day-to-day operations run efficiently.

You'll work with stakeholders across the organisation, maintaining high standards of organisation, attention to detail and customer service while supporting the Head of Customer Operations and wider management teams.

Qualifications

• Strong organisational skills with the ability to manage multiple priorities and deliver high-quality work to deadlines.
• Excellent stakeholder management skills, with the confidence to work effectively with colleagues at all levels.
• Great attention to detail and a proactive approach to identifying and resolving issues.
• Strong communication skills with the ability to present information clearly, accurately and professionally.

Responsibilities

• Manage data and systems by accurately maintaining spreadsheets, databases and business systems.
• Support operational activity by tracking key processes, projects and business initiatives.
• Coordinate financial administration including raising purchase orders, approving invoices and arranging ad-hoc payments.
• Provide people support through administration of sickness absence management processes and team activities.
• Support communications and engagement initiatives across Customer Operations.
• Assist senior leaders by providing administrative support to the Head of Customer Operations and wider management teams.

Skills

Organisational skills

Stakeholder management

Attention to detail

Communication skills

Proactive problem solving

Microsoft Office proficiency

Tools

SharePoint

Job description

Cadent Gas Ltd

Help keep our operations running smoothly

At Cadent, our operational teams play a vital role in delivering a safe and reliable gas network. As a Network Operations Administrator, you'll provide essential administrative support to the wider Customer Operations team, helping to coordinate key activities, manage data, support business processes and ensure day-to-day operations run efficiently.

This is a varied role where you'll work with a range of stakeholders, supporting operational delivery through excellent organisation, attention to detail and customer service.

Why you will love this role

• Managing data and systems by accurately maintaining spreadsheets, databases and business systems.
• Supporting operational activity by tracking key processes, projects and business initiatives.
• Co-ordinating financial administration including raising purchase orders, approving invoices and arranging ad-hoc payments.
• Providing people support through administration of sickness absence management processes and team activities.
• Supporting communications and engagement initiatives across Customer Operations.
• Assisting senior leaders by providing administrative support to the Head of Customer Operations and wider management teams.

What you will bring

• Strong organisational skills with the ability to manage multiple priorities and deliver high-quality work to deadlines.
• Excellent stakeholder management skills, with the confidence to work effectively with colleagues at all levels.
• Great attention to detail and a proactive approach to identifying and resolving issues.
• Strong communication skills with the ability to present information clearly, accurately and professionally.
• A continuous improvement mindset with the confidence to challenge existing ways of working and suggest improvements.
• Proficiency in Microsoft Office and SharePoint, with the ability to quickly learn new systems.
• A strong customer focus and commitment to delivering excellent service.
• A collaborative approach with excellent team-working, planning and organisational skills.
• A safety-first mindset and a genuine commitment to Cadent's values.

What you'll get in return

At Cadent, you'll be part of a supportive team where your contribution helps keep our operations running effectively. In return, you'll receive a competitive reward package, opportunities for development and the chance to build your career within an essential UK infrastructure business.

Interviews are expected to take place mid-October