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JG Foods t/a Grape Tree Limited; Wilmslow; On-site; GBP 26,000 - 34,000; Full time

Job summary

JG Foods t/a Grape Tree Limited is seeking a Retail Store Manager for our Wilmslow store. The role is 35 hours per week, reporting to the Retail Operations Manager.

You will ensure excellent customer service, maintain stock levels, supervise staff, and uphold high standards of cleanliness and safety. You will be a hands-on manager, comfortable handling till operations, pricing, and promotions, and flexible to work Sundays through Saturdays.

Qualifications

• Experience in stock control, deliveries and banking monies.
• Excellent staff supervision and organisational skills.
• Flexible to work Monday to Sunday hours.
• Experience in food retail is preferred.

Responsibilities

• Manage stock control: ordering, deliveries, banking.
• Be a hands-on manager and lead by example.
• Operate the till per company procedures.
• Provide the highest standard of customer service.
• Keep shelves well filled, faced and priced correctly.
• Rotate stock and remove items past use-by dates; highlight issues to management.
• Maintain high standards of hygiene, cleanliness and safety.
• Observe company rules at all times.
• Ensure staff cooperation for smooth store operation.

Skills

Stock control

Hands-on manager

Customer service

Staff supervision

Organisational skills

Food retail experience

Job description

RETAIL STORE MANAGER WILMSLOW – 35 HOURS PER WEEK

Established in 2012 Grape Tree currently has 210 stores in the UK

We are looking to recruit an ambitious, confident and enthusiastic Retail Store Manager who can represent our Company in our WILMSLOW store. You will be reporting to the Retail Operations Manager and typically your duties will include:

ROLE:

You will provide fast, efficient, pleasant and unrivalled customer service. As a Retail Store Manager of Grape Tree, you need to ensure that the store is well stocked, clean and tidy and that customers leave the store with a lasting image to ensure they keep returning.

RESPONSIBILITIES:

• a) Strong understanding of stock control ie ordering goods, dealing with deliveries and banking monies
• b) You must be a hands on manager
• c) Operate the till in accordance with the company instructions
• d) Provide highest possible standard of customer service.
• e) Ensure that the shelves are well filled/stocked and faced up at all times.
• f) Ensure correct pricing of products and stock rotation including the removal from sale of any goods exceeding the ``use by`` date and advise management of any ``Best before`` issues.
• g) Ensure the maintenance of high standards of hygiene, cleanliness and safety throughout the store.
• h) Observe company rules at all times and report any breach of company rules witnessed.
• i) Ensuring all staff fully co-operate to ensure the smooth running of the store.

ESSENTIAL SKILLS / EXPERIENCE:

• a) Ability to provide excellent customer service, ideally with experience in food retail.
• c) Excellent staff supervision and organisational skills
• d) Organised & practically minded, be able to roll your sleeves up and get stuck in
• e) You may have experience of the following: Retail Store Supervisor/Manager, Food Retail, Supermarket, Customer Service, Convenience Store, etc.

The store trades Monday to Sunday and it is essential that the successful candidate is flexible to work within these hours

We are looking for someone with flair and ideas, who enjoys sales and promotions, hitting and exceeding targets