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JG Foods t/a Grape Tree Limited; Cwmbran; On-site; GBP 25,000 - 34,000; Full time

Job summary

JG Foods t/a Grape Tree Limited in Cwmbran is seeking a Retail Store Manager to lead our CWMBRAN store on a 35-hour week. You will deliver fast, friendly service, control stock, supervise staff, and maintain store standards.

You will report to the Retail Operations Manager, handle till operations, pricing, promotions, and ensure compliance with hygiene and safety rules. Flexibility to work across store hours is essential.

Qualifications

• Excellent customer service, ideally with experience in food retail.
• Excellent staff supervision and organisational skills.
• Organised & practically minded, be able to roll your sleeves up and get stuck in.
• Experience in Retail Store Supervisor/Manager, Food Retail, Supermarket, Customer Service, Convenience Store, etc.

Responsibilities

• Provide fast, efficient, pleasant and unrivalled customer service.
• Ensure store is well stocked, clean and tidy and that customers leave with a lasting image.
• Strong understanding of stock control: ordering goods, deliveries, banking monies.
• Be a hands-on manager and operate the till according to company instructions.
• Maintain high standards of hygiene, cleanliness and safety throughout the store.
• Adhere to company rules and ensure smooth store operations.
• Ensure staff cooperate to ensure smooth running of the store.

Skills

Customer service

Staff supervision

Organised & practical

Food retail experience

Stock control

Sales targets

Tools

Till operation

Job description

RETAIL STORE MANAGER – 35 HOURS PER WEEK

Established in 2012 Grape Tree currently has 204 stores in the UK

We are looking to recruit an ambitious, confident and enthusiastic Retail Store Manager who can represent our Company in our CWMBRAN store. You will be reporting to the Retail Operations Manager and typically your duties will include:

ROLE:

You will provide fast, efficient, pleasant and unrivalled customer service. As a Retail Store Manager of Grape Tree, you need to ensure that the store is well stocked, clean and tidy and that customers leave the store with a lasting image to ensure they keep returning.

RESPONSIBILITIES:

• a) Strong understanding of stock control ie ordering goods, dealing with deliveries and banking monies
• b) You must be a hands on manager
• c) Operate the till in accordance with the company instructions
• d) Provide highest possible standard of customer service.
• e) Ensure that the shelves are well filled/stocked and faced up at all times.
• f) Ensure correct pricing of products and stock rotation including the removal from sale of any goods exceeding the ``use by`` date and advise management of any ``Best before`` issues.
• g) Ensure the maintenance of high standards of hygiene, cleanliness and safety throughout the store.
• h) Observe company rules at all times and report any breach of company rules witnessed.
• i) Ensuring all staff fully co-operate to ensure the smooth running of the store.

ESSENTIAL SKILLS / EXPERIENCE:

• a) Ability to provide excellent customer service, ideally with experience in food retail.
• c) Excellent staff supervision and organisational skills
• d) Organised & practically minded, be able to roll your sleeves up and get stuck in
• e) You may have experience of the following: Retail Store Supervisor/Manager, Food Retail, Supermarket, Customer Service, Convenience Store, etc.

The store trades Monday to Sunday and it is essential that the successful candidate is flexible to work within these hours

We are looking for someone with flair and ideas, who enjoys sales and promotions, hitting and exceeding targets