Read more

TMP College; Wigan; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Disability Confident employer

Job summary

TMP College is seeking a Receptionist / Administrative Assistant to provide a welcoming front-of-house service and support the day-to-day administration of the college. You will be the main point of contact for learners, staff, families and external professionals, handling inquiries with patience and professionalism.

Based in Wigan, this on-site, permanent, full-time role involves maintaining learner records, organising meetings and events, producing reports and documents, and assisting with

Qualifications

• Experience in front-of-house reception or admin roles.
• Ability to manage calls, emails and enquiries professionally.
• Familiarity with learner records and data protection basics.

Responsibilities

• Provide welcoming front-of-house service to learners, staff and visitors.
• Manage incoming calls, emails and general enquiries efficiently.
• Maintain secure reception area and visitor sign-in procedures.
• Organise meetings, appointments and college events.
• Prepare reports, letters and official documentation as required.
• Maintain accurate learner records and support attendance monitoring.

Skills

Front-of-house

Administrative support

Data entry

Learner support

Job description

The Receptionist / Administrative Assistant provides a welcoming and professional front-of-house service for the college while supporting the effective day-to-day administration of the organisation. The role acts as a key point of contact for learners, staff, families and external professionals. All interactions are handled with patience and professionalism.

• The Receptionist acts as the first point of contact for visitors, learners and staff.
• Manages incoming calls, emails and general enquiries efficiently and professionally.
• Maintains a secure reception area, including overseeing visitor sign-in procedures.
• Provides clear information to learners, parents/carers and external agencies.
• Carries out general administrative including filing, copying, data entry and document management.
• Maintains accurate and up-to-date learner records in line with data protection requirements.
• Organises and schedules meetings, appointments and college events.
• Prepares reports, letters, and official documentation as required.
• Interacts positively with learners, promoting a supportive and inclusive environment.
• Assists staff with administrative aspects of learner support plans and records.
• Responds calmly and appropriately to situations involving vulnerable learners.
• Manages and orders office supplies as needed.
• Supports attendance monitoring and reporting processes.
• Liaises effectively with staff and external professionals.
• Engages in regular CPD to develop knowledge of SEND and inclusive practice.
• Any other duties as reasonably requested.
• The Receptionist acts as the first point of contact for visitors, learners and staff.
• Manages incoming calls, emails and general enquiries efficiently and professionally.
• Maintains a secure reception area, including overseeing visitor sign-in procedures.
• Provides clear information to learners, parents/carers and external agencies.
• Carries out general administrative including filing, copying, data entry and document management.
• Maintains accurate and up-to-date learner records in line with data protection requirements.
• Organises and schedules meetings, appointments and college events.
• Prepares reports, letters, and official documentation as required.
• Interacts positively with learners, promoting a supportive and inclusive environment.
• Assists staff with administrative aspects of learner support plans and records.
• Responds calmly and appropriately to situations involving vulnerable learners.
• Manages and orders office supplies as needed.
• Supports attendance monitoring and reporting processes.
• Liaises effectively with staff and external professionals.
• Engages in regular CPD to develop knowledge of SEND and inclusive practice.
• Any other duties as reasonably requested.

Proud member of the Disability Confident employer scheme

Receptionist

Company: TMP College

Hours: Full-time

Location: Wigan, WN3 4EL

Working pattern: On-site

Job type: Permanent

Posting date: 2 Sept 2026

Closing date: 2 Oct 2026

Summary

The Receptionist / Administrative Assistant provides a welcoming and professional front-of-house service for the college while supporting the effective day-to-day administration of the organisation. The role acts as a key point of contact for learners, staff, families and external professionals. All interactions are handled with patience and professionalism.

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.