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Priority Recruitment Services Ltd; Wakefield; On-site; GBP 33,000 - 35,000; Full time

Benefits offered by this job

Salary

Uncapped commission

Staff discounts

Tech at cost price

Team incentives & awards

Training & progression

Job summary

Priority Recruitment Services Ltd in Wakefield is seeking a hands-on Store Manager to lead a busy telecoms franchise. You will own sales, service and store standards while coaching your team on the shop floor.

The role requires experience in telecoms or mobile retail, a track record of driving targets, and strong organization. You’ll work five days a week, with Sundays shared on rotation, and enjoy a competitive salary plus uncapped commission and staff discounts.

Qualifications

• Experience leading store teams in retail or telecoms.
• Proven ability to drive sales targets and deliver strong customer service.
• Strong coaching and leadership skills with hands-on management on the shop floor.
• Excellent organizational skills and a solid grasp of store standards and compliance.

Responsibilities

• Lead, coach and motivate the team to deliver strong sales and excellent customer service.
• Sell alongside your team, helping customers find the right mobile, broadband and accessory solutions.
• Take ownership of store targets, using results and customer feedback to identify where performance can improve.
• Manage day-to-day operations, including stock, merchandising, compliance and reporting.
• Support your team through regular feedback, training and clear expectations.
• Resolve customer issues professionally and work closely with the wider management team.

Skills

Store management

Sales targets

Coaching

Customer service

Organisational skills

Telecoms retail

Job description

Hours: Full-time, five days out of seven

Priority Recruitment are working with an established telecoms franchise to recruit a Store Manager for its Wakefield store.

This is a hands-on role for someone who enjoys leading from the shop floor. You’ll own sales, service, and store standards while coaching your team to perform at its best. We’re particularly keen to speak with experienced telecoms Store Managers, as well as strong Assistant Managers who are ready to take the next step.

What’s in it for you:

• £33,000 - £35,000 basic salary, depending on experience, with a pay review after probation.
• Uncapped commission, with typical earnings of around £800 - £1,200 per month.
• Staff discounts on phones, plans and accessories, extended to friends and family.
• Access to premium tech at cost price.
• Team incentives, social events and monthly recognition awards.
• Ongoing training, development and opportunities to progress.

What you'll be doing:

• Lead, coach and motivate the team to deliver strong sales and excellent customer service.
• Sell alongside your team, helping customers find the right mobile, broadband and accessory solutions.
• Take ownership of store targets, using results and customer feedback to identify where performance can improve.
• Manage day-to-day operations, including stock, merchandising, compliance and reporting.
• Support your team through regular feedback, training and clear expectations.
• Resolve customer issues professionally and work closely with the wider management team.

What we're looking for:

• Management experience in telecoms or mobile retail is strongly preferred. We’ll also consider an Assistant Manager with substantial responsibility for store performance and operations.
• A track record of coaching people and delivering against sales targets.
• Confidence working on the shop floor and handling customer conversations.
• Strong organisational skills and a good grasp of store standards and compliance.
• A practical, positive approach to leading a team through a busy period.

The store trades 9:00 am - 5:30 pm Monday to Saturday and 10:00 am - 4:00 pm on Sundays. You’ll work five days out of seven. Managers are generally expected to work around one Sunday per month, with flexibility depending on store cover.