Read more

Priority Recruitment Services Ltd; Felixstowe; On-site; GBP 42,000 - 47,000; Full time

Benefits offered by this job

Basic salary

Commission

Total earnings

Store ownership

Career progression

Franchise support

Employee discounts

Job summary

Priority Recruitment offers a Store Leader role in Felixstowe, taking ownership of a smaller, award-winning telecoms store. You’ll lead, coach and develop a small team, driving sales and delivering exceptional customer service in a hands-on, front‑line capacity.

The role provides a base salary of £30,000–£33,000 DOE with uncapped monthly commission (£1,000+ potential) and a realistic total earnings range of £42,000–£47,000+ per year, plus clear progression into Cluster and Area Management roles.

Qualifications

• Experience leading, coaching or supervising a team in a target‑driven retail or sales environment.
• Proven track record of achieving sales targets and KPIs.
• Able to demonstrate taking responsibility in a manager’s absence.
• Comfortable using performance data to identify opportunities.
• Organised with strong operational responsibilities alongside sales performance.
• Passionate about delivering an excellent customer experience.
• Self‑motivated and financially driven; confident in earning through performance.
• Interest in technology and telecoms industry is beneficial.

Responsibilities

• Take full ownership of store performance, including sales, profitability and KPI delivery.
• Lead from the front and stay hands-on in-store.
• Coach and develop the team to consistently achieve targets.
• Create a high‑performing culture built around accountability and teamwork.
• Deliver an exceptional customer experience while maximizing every sales opportunity.
• Review performance data and implement improvement plans.
• Manage day-to-day store operations: rotas, stock, compliance, visuals.
• Handle customer escalations professionally and find positive solutions.
• Recruit, onboard and develop new team members when required.
• Work with Franchise Owner and Regional Manager to grow the business.
• Set the standard for attitude, energy, customer service and sales performance.

Skills

Store Leadership

Retail Management

Sales Targets

Coaching & Development

Customer Service

Job description

Bonus Potential: Uncapped commission with the potential to earn £1,000+ per month

Shift and Schedule: Trading hours are 9:00 am – 5:30 pm Monday to Saturday, and closed on Sundays. You will work five days out of seven.

Priority Recruitment are pleased to present this exciting opportunity for a Store Leader based in Felixstowe.

This is a fantastic opportunity to take ownership of a smaller, close-knit store within one of the UK’s most recognised and award-winning telecoms brands.

This role could suit an experienced Store Manager seeking their next challenge, or an ambitious Assistant or Deputy Manager ready to step up and run their own store for the first time. You’ll receive ongoing support from a hands‑on Franchise Owner and Regional Manager, alongside clear opportunities to progress into Cluster and Area Management roles.

Are you a confident retail leader who enjoys developing people, driving sales and leading from the front? If you’re ready to take greater ownership of a store and be rewarded for its performance, this could be the perfect next step.

What’s in it for you:

• Basic salary between £30,000 and £33,000 DOE
• Uncapped monthly commission, with the potential to earn £1,000+ per month
• Realistic total earnings of £42,000 – £47,000+ per annum
• The opportunity to take ownership of your own store
• Clear progression into Cluster and Area Management roles
• Ongoing support from an experienced Franchise Owner and Regional Manager
• Excellent employee discounts for you, your friends and your family
• Premium accessories available at cost price

More about the role:

• Taking full ownership of store performance, including sales, profitability and KPI delivery
• Leading from the front and remaining hands‑on within the store
• Coaching, motivating and developing your team to consistently achieve their targets
• Creating a positive, high‑performing culture built around accountability and teamwork
• Delivering an exceptional customer experience while maximising every sales opportunity
• Reviewing performance data, identifying areas for improvement and implementing effective action plans
• Managing day‑to‑day store operations, including rotas, stock, compliance and visual standards
• Handling customer escalations professionally and finding positive solutions
• Recruiting, onboarding and developing new team members when required
• Working closely with the Franchise Owner and Regional Manager to support the continued growth of the business
• Setting the standard for attitude, energy, customer service and sales performance

Successful Applicant:

• You may already be an experienced Store Manager or an established Assistant or Deputy Manager ready to take the next step
• You will have experience leading, coaching or supervising a team within a target‑driven retail or sales environment
• If stepping up, you should be able to demonstrate experience taking responsibility in your manager’s absence
• You will have a proven track record of achieving sales targets and KPIs
• You’ll be comfortable managing performance, providing feedback and challenging your team when necessary
• You will be commercially aware and confident using performance data to identify opportunities
• You’ll be organised and comfortable managing operational responsibilities alongside sales performance
• You will be passionate about delivering an excellent customer experience
• You’ll be self‑motivated, financially driven and confident in your ability to earn through performance
• An interest in technology and the telecoms industry would be highly beneficial