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Hampshire County Council; Tye; On-site; GBP 26,000 - 27,000; Part time

Benefits offered by this job

Health Assured EAP

Local Government Pension Scheme

Generous annual leave entitlements

Occupational sick pay

Job summary

Hampshire County Council is seeking a Library Team Assistant at Hayling Island. You will deliver excellent customer service, run Story Time sessions, assist with digital access, and help visitors feel welcome in a busy library environment.

This part-time role offers fixed two-week rota shifts with no Sundays, a generous benefits package including the Local Government Pension Scheme and Health Assured's support services. Salary range £26,018–£27,111 per year.

Qualifications

• Experience in a busy, customer-facing role.
• Strong communication and interpersonal skills.
• Digital skills including Office/Workspace tools; willing to learn new systems.
• Comfort using social media to engage with the community.

Responsibilities

• Create a welcoming, inclusive space for customers of all ages.
• Lead Story Time and Rhyme Time sessions and promote reading initiatives.
• Carry out manual tasks such as moving furniture and setting up spaces for activities.
• Assist customers with digital access and handle admin tasks (payments, calls, stock).
• Promote library services via social media and work with external partners.

Skills

Customer-facing

Communication

Digital literacy

Social media

Manual tasks

Job description

Make a real difference in your local community as a Library Team Assistant. This vibrant, people-focused role places you at the heart of a dynamic library environment where no two days are the same. You’ll deliver excellent customer service, lead engaging activities, support digital access, and help visitors of all ages feel welcome and empowered. If you thrive in a fast-paced setting and enjoy variety, teamwork, and helping others, this is the role for you.

“I truly look forward to coming to work each day. I continue to learn new skills and see the positive impact our service has within the community – it’s incredibly fulfilling.” – Library Team Assistant

What you’ll do

• Create a welcoming, inclusive space and support customers of all ages to engage with the full range of library services.
• Lead Rhyme Time and Story Time sessions and promote reading initiatives like the Summer Reading Challenge.
• Carry out manual tasks such as moving furniture, lifting boxes, and setting up spaces for activities.
• Help customers build digital confidence across a range of devices and support with admin tasks including payments, calls, and stock management.
• Promote library services through social media and work with external partners to engage the wider community.

What we’re looking for

• Experience in a busy, customer-facing role, with a friendly and inclusive approach to working with the public.
• Excellent communication and interpersonal skills, with the ability to adapt to different people and situations.
• Strong digital skills, with confidence using Microsoft Office, Google Workspace, and learning new systems.
• Comfortable using social media to engage with the community and raise awareness of services, or open to learning with support and training provided.
• Physically able to carry out manual tasks such as moving stock and setting up spaces.

Why join us

• Be part of a supportive, caring team that takes pride in making a positive impact.
• Enjoy a varied, feel-good role that helps people and strengthens community connections.
• Benefit from a comprehensive induction and training plan, as well as ongoing opportunities for career development.
• Enjoy a good work-life balance with fixed shifts on a two-week rota and no Sunday or Bank Holiday working.
• Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• Competitive benefits package, including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme.

Your working pattern

Monday 9am - 1:30pm | Tuesday Off | Wednesday 9am - 1:30pm | Thursday Off | Friday 9am - 1:30pm | Saturday 9am - 1:30pm.

Company: Hampshire County Council

Salary: £26,018 to £27,111 a year

Hours: Part-time

Location: Hayling Island, PO11 9EE

Working pattern: On-site

Job type: Permanent

Posting date: 1 Oct 2026

Closing date: 15 Oct 2026

Proud member of the Disability Confident employer scheme

Applicants can expect to hear from us within two weeks of the advertised closing date.

Please note that these are fixed shifts and cannot be amended or adjusted.