Community Library Assistant - Fixed Shifts, 18h, Story Time & Tech Help

Hampshire County Council; Tye; On-site; GBP 13,000 - 14,000; Part time

Benefits offered by this job

Health Assured

Local Government Pension Scheme

Annual Leave

Job summary

Hampshire County Council’s Hayling Island Library is seeking a Library Team Assistant to help run a busy, welcoming space for all ages. You’ll deliver customer service, support digital access, and assist with activities and events in a community-focused role.

The role offers fixed shifts on a two-week rota, 18 hours per week, and a supportive induction with opportunities to develop within the Local Government Pension Scheme and health support services.

Qualifications

• Experience in a busy, customer-facing role with a friendly and inclusive approach to the public.
• Excellent communication and interpersonal skills with the ability to adapt to different people and situations.
• Strong digital skills with confidence using Microsoft Office, Google Workspace, and learning new systems.
• Comfortable using social media to engage with the community and raise awareness of services, or open to learning with support and training provided.
• Physically able to carry out manual tasks such as moving stock and setting up spaces.

Responsibilities

• Create a welcoming, inclusive space and support customers of all ages to engage with the full range of library services.
• Lead Rhyme Time and Story Time sessions and promote reading initiatives like the Summer Reading Challenge.
• Carry out manual tasks such as moving furniture, lifting boxes, and setting up spaces for activities.
• Help customers build digital confidence across a range of devices and support with admin tasks including payments, calls, and stock management.
• Promote library services through social media and work with external partners to engage the wider community.

Skills

Customer service

Communication

Digital skills

Tools

Microsoft Office

Google Workspace

Job description

Hampshire County Council’s Hayling Island Library is seeking a Library Team Assistant to help run a busy, welcoming space for all ages. You’ll deliver customer service, support digital access, and assist with activities and events in a community-focused role.

The role offers fixed shifts on a two-week rota, 18 hours per week, and a supportive induction with opportunities to develop within the Local Government Pension Scheme and health support services.