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Zest Business Group Ltd; Staines-upon-Thames; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Ongoing training

Job summary

Zest Optical is recruiting for an Optical Assistant in Staines-upon-Thames to deliver a welcoming, personalised patient experience and support frame styling and lens recommendations. You will assist with dispensing duties, measurements and aftercare while collaborating with the clinical team to ensure smooth daily operations in a contemporary retail environment.

The role emphasises high-standard customer service, organisation and genuine patient relationships, with opportunities for ongoing

Qualifications

• Confident communication and strong customer service skills.
• Passion for eyewear and helping customers feel confident in their choice.
• Organised and reliable approach to work.
• Able to build genuine relationships with patients.

Responsibilities

• Deliver a welcoming and personalised experience to every patient.
• Support frame styling and lens recommendations based on lifestyle and prescription.
• Assist with dispensing duties including measurements, adjustments and aftercare.
• Work closely with the clinical team to ensure smooth day-to-day operations.
• Maintain high store standards, stock presentation and accurate patient records.

Skills

Customer service

Eyewear passion

Organization

Relationship building

Job description

Optical Assistant - Staines-upon-Thames - Up to £28,000

Optical Assistant Jobs in Staines-upon-Thames - Optical Assistant

Location: Staines-upon-Thames, Surrey (TW18)

Hours: Full Time

Optical Assistant Job - Staines-upon-Thames

Zest Optical are currently recruiting for an

Optical Assistant job in Staines-upon-Thames on behalf of a modern and forward-thinking optical practice.

This is a fantastic opportunity for an experienced Optical Assistant to join a

contemporary, patient-focused environment where quality service and personal styling advice sit at the heart of the customer journey.

The practice combines

clinical expertise with a welcoming retail experience, offering patients access to excellent eyewear collections alongside attentive and personalised care.

Optical Assistant - Role

• Deliver a welcoming and personalised experience to every patient
• Support frame styling and lens recommendations based on lifestyle and prescription
• Assist with dispensing duties including measurements, adjustments and aftercare
• Work closely with the clinical team to ensure smooth day-to-day operations
• Maintain high store standards, stock presentation and accurate patient records

Optical Assistant - Requirements

• Confident communication and strong customer service skills
• Passion for eyewear and helping customers feel confident in their choice
• Organised and reliable approach to work
• Someone who enjoys building genuine relationships with patients

Optical Assistant - Salary & Benefits

• Salary up to

£28,000 depending on experience

• Ongoing training and development opportunities