Optical Assistant: Elevate Eyewear & Patient Care

Zest Business Group Ltd; Staines-upon-Thames; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Ongoing training

Job summary

Zest Optical is recruiting for an Optical Assistant in Staines-upon-Thames to deliver a welcoming, personalised patient experience and support frame styling and lens recommendations. You will assist with dispensing duties, measurements and aftercare while collaborating with the clinical team to ensure smooth daily operations in a contemporary retail environment.

The role emphasises high-standard customer service, organisation and genuine patient relationships, with opportunities for ongoing

Qualifications

• Confident communication and strong customer service skills.
• Passion for eyewear and helping customers feel confident in their choice.
• Organised and reliable approach to work.
• Able to build genuine relationships with patients.

Responsibilities

• Deliver a welcoming and personalised experience to every patient.
• Support frame styling and lens recommendations based on lifestyle and prescription.
• Assist with dispensing duties including measurements, adjustments and aftercare.
• Work closely with the clinical team to ensure smooth day-to-day operations.
• Maintain high store standards, stock presentation and accurate patient records.

Skills

Customer service

Eyewear passion

Organization

Relationship building

Job description

Zest Optical is recruiting for an Optical Assistant in Staines-upon-Thames to deliver a welcoming, personalised patient experience and support frame styling and lens recommendations. You will assist with dispensing duties, measurements and aftercare while collaborating with the clinical team to ensure smooth daily operations in a contemporary retail environment.

The role emphasises high-standard customer service, organisation and genuine patient relationships, with opportunities for ongoing