Optical Assistant

Zest Business Group; Harlow; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Bonus up to £400/month

35 holidays

12 month contract

Modern working environment

Development opportunities

Long-term progression

Job summary

Zest Optical in Harlow is hiring an Optical Assistant on a 12 month contract. The practice offers a modern, technology-led environment and a premium patient experience.

You will join a forward-thinking team led by an experienced manager who prioritises customer care and staff development. Responsibilities include welcoming patients, assisting with frame styling and dispensing, managing appointments, and maintaining records.

Qualifications

• Previous experience working as an Optical Assistant.

Responsibilities

• Deliver a welcoming and professional experience to every patient.
• Support frame styling and lens recommendations.
• Assist with dispensing including measurements, adjustments and aftercare.
• Manage appointments, enquiries and patient records.
• Work closely with the wider team to ensure smooth day-to-day operations.
• Maintain the high presentation standards the practice is known for.

Skills

Communication skills

Customer service

Team player

Job description

Location: Harlow, Essex Salary: Up to £28,000 Hours: Full Time, 12 month contract

Optical Assistant Job - Harlow

Zest Optical are currently recruiting for an Optical Assistant job in Harlow on behalf of a modern, fast-growing optical practice.

This is a fantastic opportunity for an experienced Optical Assistant to join a forward-thinking business known for delivering excellent patient care, advanced technology, and a premium customer experience.

The practice is led by an excellent Manager who we have personally placed into the business, creating a supportive and professional environment where team development and customer service are genuine priorities.

Why This Role Is Different

Join a modern, fast-growing optical businesswith genuine career development opportunities Work under an experienced and supportive Managerwith a proven track record of developing teams Be part of a practice where customer care and service standards come first Work in a modern, technology-led environmentwith advanced equipment

Optical Assistant - Role

• Deliver a welcoming and professional experience to every patient


• Support frame styling and lens recommendations


• Assist with dispensing including measurements, adjustments and aftercare


• Manage appointments, enquiries and patient records


• Work closely with the wider team to ensure smooth day-to-day operations


• Maintain the high presentation standards the practice is known for

Optical Assistant - Requirements

• Previous experience working as an Optical Assistant


• Strong communication and customer service skills


• Passion for delivering an excellent patient experience


• Organised, reliable and professional approach


• A team player who enjoys working in a premium practice environment

Optical Assistant - Salary & Benefits

• Salary up to £28,000depending on experience


• Up to £400/monthbonus


• Full-time with 35 holidays in total


• 12 month contract


• Modern working environment with advanced equipment


• Supportive leadership and development opportunities


• Long-term progression potential within a growing business