Optical Assistant

Inspired Selections Group; Watford; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Free parking

20 days holiday + Bank Holidays

No sales targets or KPIs

Lab and glazing skills development

Management progression opportunities

Job summary

Inspired Selections Group in Watford is seeking an experienced Optical Assistant for an independent practice. The role focuses on patient care, frame and lens advice, and quality service, with no sales targets and a supportive team.

You will dispense, assist with glazing and lab work, and help maintain a welcoming, patient-centered environment. The firm offers a competitive salary (£28,000–£30,000 DOE) and free parking.

Qualifications

• Experience as Optical Assistant is essential.
• Personality and work ethic aligned with patient-first service.
• Team player with a professional attitude.

Responsibilities

• Dispense to a wide range of patients.
• Provide advice on frames and lenses.
• Perform adjustments and spectacle repairs.
• Support glazing and lab work when required.
• Work closely with the clinical team.
• Maintain smooth day-to-day running of the practice.
• Deliver high level of customer service.
• Take on additional responsibilities as you gain experience.

Skills

Optical Assistant

Job description

Optical Assistant – Independent Practice

Watford

£28,000 – £30,000 DOE

Full Time – No Sales Targets – Free Parking

The Opportunity

A very exciting opportunity has become available for an experienced Optical Assistant to join a well-established family-run independent practice in Watford.

This is an opportunity to move away from a heavily target-driven environment and join a practice where the emphasis is firmly on quality patient care, good service and doing things properly.

You’ll be joining a friendly, close-knit team where everyone supports each other and gets involved across different areas of the practice. Most importantly, there are no individual sales targets or KPIs – the focus is on looking after patients and maintaining the high level of service the practice is known for.

The Role

This is a varied position that would suit an experienced Optical Assistant who enjoys being involved in more than just one area of the practice.

Your responsibilities will include:

• Dispensing to a wide range of patients
• Providing advice on frames and lenses
• Adjustments and spectacle repairs
• Supporting with glazing and lab work where required
• Working closely with the clinical team
• Helping with the smooth day-to-day running of the practice
• Delivering a consistently high level of customer service
• Taking on additional responsibility as your experience within the practice develops

The practice is looking for somebody who can become a trusted and valued member of the team, rather than simply filling another position.

What Are They Looking For?

Previous optical experience is essential, but they’re equally interested in finding somebody with the right personality, attitude and work ethic.

You’ll ideally be:

• An experienced Optical Assistant
• Confident dispensing to different prescription levels
• Comfortable working independently when required
• Mature, reliable and able to use your own initiative
• Patient-focused rather than heavily sales-driven
• A genuine team player
• Looking for a position where you can settle and develop long term

This could particularly suit somebody currently working for a larger optical business who would like to experience a more personal, independent way of working.

Salary & Benefits

• £28,000 – £30,000 DOE
• 20 days holiday + Bank Holidays
• 1 Saturday off per month
• No individual sales targets or KPIs
• Free parking available
• Friends & family eyewear discount
• Opportunity to develop your lab and glazing skills
• Potential support towards further optical qualifications
• Management progression opportunities
• Supportive, close-knit working environment

The practice is ideally looking for somebody full-time, although there may be some flexibility for the right candidate.

Is It Worth a Conversation?

If you’re an experienced Optical Assistant who enjoys building relationships with patients and would like to work somewhere that puts service ahead of targets, this could be well worth exploring.