Optical Assistant

Zest Business Group; Bracknell; On-site; GBP 17,000 - 28,000; Full time

Benefits offered by this job

Uncapped bonus

Development opportunities

Modern practice environment

Supportive team

Job summary

Zest Business Group is seeking an Optical Assistant for a premium optical practice in Bracknell. The role focuses on delivering an exceptional patient experience, assisting with eyewear consultations and fittings, and supporting day-to-day practice operations in a modern environment.

The successful candidate will have optics experience, a passion for eyewear, and a customer-centric attitude. This full-time position offers a competitive salary with uncapped bonus and opportunities for development

Qualifications

• Experience in optics and eyewear customer service.
• Ability to assist with frame styling and eyewear consultations.
• Strong customer-focused communication and professionalism.

Responsibilities

• Welcoming patients and guiding them through visits.
• Assisting with frame styling and eyewear consultations.
• Providing dispensing support including measurements and adjustments.
• Maintaining high presentation standards across the practice.
• Collaborating with the team to maintain service excellence.

Skills

Optics experience

Customer service

Eyewear styling

Team player

Job description

Optical Assistant

Location: Bracknell, Berkshire

Salary: Up to £28,000 + uncapped bonus

Hours: Full time

Working pattern: 9:30am - 6:00pm, with one weekend day required

About the Opportunity

We're recruiting on behalf of a premium, fast-growing optical practice in Bracknell for an Optical Assistant to join their expanding team.

The business is known for delivering best-in-class customer service, offering an impressive range of high-quality eyewear, and embracing advanced optical technology within a modern and welcoming environment.

Due to continued growth and strong demand, they're now looking to add another Optical Assistant to the team, offering an excellent opportunity to join a thriving practice with genuine scope for development.

The Role

As an Optical Assistant, you'll play a key part in delivering an exceptional patient experience while supporting the smooth day-to-day running of the practice.

Your responsibilities will include:

• Welcoming patients and guiding them through their visit
• Supporting frame styling and eyewear consultations
• Dispensing support including measurements, adjustments, and collections
• Maintaining high presentation standards across the practice
• Working closely with the team to deliver consistently high levels of service

About You

This role would suit someone who:

• Has previous experience working within optics
• Is passionate about eyewear, styling, and customer experience
• Takes pride in delivering outstanding customer service
• Is confident, personable, and professional with patients
• Enjoys working in a modern, fast-paced environment

What's On Offer

• Salary up to £28,000
• Uncapped bonus scheme, with existing team members earning £400+ per month
• Full-time, stable working hours
• A modern, high-end practice environment
• Support from an experienced and friendly team
• Genuine opportunities for development within a growing business