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Anderson Recruitment Ltd; Pershore; Hybrid; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Hybrid work environment

Home setup allowance

Pension plan

Annual training allowance

Mauve Academy

Eye care benefits

Travel opportunities

Team events

Birthday leave

Job summary

Anderson Recruitment Ltd's client in Pershore is seeking graduates for temporary Christmas office work as Customer Service Administrators. You will handle orders, liaise with corporate clients, answer queries by phone, email and live chat, and prepare quotations.

Hours are Monday to Friday, 9:00 to 17:30 with flexibility. Benefits include generous annual leave, hybrid working with home setup allowance, eye care benefits, training via Mauve Academy, pension contributions, and opportunities for

Qualifications

• Excellent communication with high level customers.
• Strong numeracy for order calculations.
• Proficient with computerised systems and typing speed.
• Able to adapt to varying workloads and record information clearly.

Responsibilities

• Placing corporate orders and liaising with corporate clients.
• Handling customer inquiries via phone, email, and live chat.
• Producing quotations and advising customers on suitable products.
• Investigating and resolving customer complaints.
• Investigating and resolving delivery queries.

Skills

Effective communication

Numeracy

Keyboard proficiency

Flexibility

Tools

CRM software

Office suite

Job description

GRADUATES WANTED! Temp Office Christmas Work – CMA071

Excellent opportunity to join our client based in Pershore, Worcestershire that supply an exciting product to businesses including high level customers. Our client is currently recruiting for temporary Customer Service Administrators to help the team process the influx of orders up until Christmas.

Duties

• Placing corporate orders and liaising with corporate clients.
• Handling Customer service queries via phone, email, and live chat functions.
• Producing quotations and advising customers on products the suit.
• Investigating and resolving customer complaints.
• Investigating and resolving delivery queries.

Candidate Attributes

• Must be able to communicate effectively with high level customers
• Ability to use mathematics to solve order calculations
• Knowledge of computerised systems and high level of keyboard skills
• Ability to be flexible regarding workloads and varying circumstances and record information accurately, clearly and concisely

Hours – Monday – Friday – 9am – 5.30pm with flexibility to make sure the job is done

Perks and Benefits Generous annual leave, plus public holidays based on location. Extra annual leave for your birthday or an alternative celebration day. Access to an Employee Assistance Programme (EAP) Pension plan with contributions from Mauve Group (where applicable). Opportunities for professional growth via Mauve Academy – our learning portal. Annual training allowance for career development. Hybrid working environment, with home setup allowance (where applicable). Optical benefits (£155/€180 toward eye tests, glasses, and lenses). Exciting opportunities, including domestic/international travel, team meet-ups, and company-wide events.