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Housing 21; Oxford; On-site; GBP 4,200 - 7,000; Part time

Benefits offered by this job

Blue Light Card discount

Holiday trade scheme

Volunteer days

Occupational Sick Pay

Occupational Maternity Pay

Job summary

Housing 21 is seeking an Assistant Local Housing Manager for Brooks Taylor Court in Oxford. You will support the Local Housing Manager in delivering a high‑quality housing and support service to residents and deputise on court life and community relations.

The role focuses on tenancy sustainment and resident wellbeing, working with residents to enable independent living while maintaining a safe and secure environment.

Qualifications

• Excellent standard of reading, writing and numeracy
• Experience in the social housing sector, especially with older people (desirable)
• Knowledge of issues affecting older people or vulnerable groups (desirable)
• CIH Level 3 or 4 (desirable)

Responsibilities

• Deputise for the Local Housing Manager and manage court life and community relations
• Support residents to live independently, focusing on tenancy sustainment and wellbeing
• Ensure building safety, engage with residents and the local community, and address local issues
• Assist residents to reach consensus on home-related matters

Skills

Reading & numeracy

Social housing experience

Older people awareness

Education

CIH Level 3 or 4

Job description

Assistant Local Housing Manager - Brooks Taylor Court

Shift Pattern:6.5 hours to be worked on a Friday only

The Local Housing Manager team is at the very heart of a Housing 21 Retirement Living scheme. This customer-facing role supports the Local Housing Manager in providing a professional, high quality and effective housing and support service to residents.

The Assistant Local Housing Manager assists and deputises for the Local Housing Manager in being responsible for all aspects of court life and relationships with the local community.

The role is diverse, and no two days are the same. Our Assistant Local Housing Managers support all residents to enable them to live independently in their own homes, with a focus on tenancy sustainment, support and resident wellbeing. They work with the Local Housing Manager to ensure the building is safe and secure, engage actively with residents and the local community, and assist residents to reach consensus about local issues affecting their homes.

What we’re looking for:

• Excellent standard of reading, writing and numeracy
• Experience of working in the social housing sector, particularly with a focus on older people (desirable)
• Knowledge and/or experience of the issues faced by older people or other vulnerable groups in particular Dementia, drug & alcohol use and mental health (desirable)
• CIH Level 3 or 4 (desirable)

In addition, if you are committed to delivering the best, are passionate about developing others and the organisation, and have a can‑do approach with a customer focused attitude, we would love to hear from you.

Why us?

We’re passionate about people and support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more.

With an exciting national development programme for older people’s housing, there’s never been a better time to join Housing 21.

We’re an inclusive employer and care about diversity in our teams. Let us know in your application if you have accessibility requirements for interviews.

If you require more information before applying for this role, please see the attached job profile.

Closing date for applications 20 September 2026, with interviews taking place 24 September 2026

Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.