Assistant Local Housing Manager

Housing 21; Southampton; On-site; GBP 20,000 - 30,000; Part time

Benefits offered by this job

Blue Light Card discount

Holiday trade scheme

Volunteer days

Occupational Sick Pay

Occupational Maternity Pay

Job summary

A Housing Organization is seeking an Assistant Local Housing Manager to support residents in living independently. This part-time role involves engaging with the community, ensuring safety, and assisting in various duties. Ideal candidates will have strong communication skills and experience in the social housing sector. Join a passionate team focused on developing and supporting its employees with a great benefits package.

Qualifications

• Strong communication skills are essential.
• Experience with vulnerable groups is desirable.
• Commitment to delivering high-quality support services.

Responsibilities

• Assist the Local Housing Manager in supporting residents.
• Engage with residents and the local community.
• Ensure the safety and security of the building.

Skills

Excellent standard of reading, writing and numeracy

Experience in the social housing sector

Knowledge of issues faced by older people

Customer focused attitude

Education

CIH Level 3 or 4

Job description

Overview

The Local Housing Manager team is at the very heart of a Housing 21 Retirement Living scheme. This customer-facing role supports the Local Housing Manager in providing a professional, high quality and effective housing and support service to residents.

The Assistant Local Housing Manager assists and deputises for the Local Housing Manager in being responsible for all aspects of court life and relationships with the local community. The role is diverse, and no two days are the same. Our Assistant Local Housing Managers support all residents to enable them to live independently in their own homes, with a focus on tenancy sustainment, support and resident wellbeing. They work with the Local Housing Manager to ensure the building is safe and secure, engage actively with residents and the local community, and assist residents to reach consensus about local issues affecting their homes.

What we’re looking for

• Excellent standard of reading, writing and numeracy
• Experience of working in the social housing sector, particularly with a focus on older people (desirable)
• Knowledge and/or experience of the issues faced by older people or other vulnerable groups in particular Dementia, drug & alcohol use and mental health (desirable)
• CIH Level 3 or 4 (desirable)

In addition, if you are committed to delivering the best, are passionate about developing others and the organisation, and have a can-do approach with a customer focused attitude, we would love to hear from you.

Why us?

We’re passionate about people and support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more.

With an exciting national development programme for older people’s housing, there’s never been a better time to join Housing 21.

We’re an inclusive employer and care about diversity in our teams. Let us know in your application if you have accessibility requirements for interviews.

If you require more information before applying for this role, please see the attached job profile.

Closing date

Closing date for applications 2 September 2025, with interviews taking place 8 September 2025

Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.

Seniority level

• Associate

Employment type

• Part-time

Job function

• Other and Management

Industries

• Non-profit Organization Management

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