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Housing 21; King's Lynn; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Blue Light Card discount

Holiday trade scheme

Volunteer days

Occupational Sick Pay

Occupational Maternity Pay

Job summary

Housing 21 in King's Lynn is seeking a Local Housing Manager for Cunningham Court to deliver a professional housing and support service within our retirement living schemes. You will work with the Operations Manager to manage court life, tenancy sustainment, resident wellbeing and community relationships.

You will engage residents to enable independent living, ensure safety and security, and respond to local issues.

Qualifications

• Excellent standard of reading, writing and numeracy.
• Experience of working in the social housing sector, particularly with a focus on older people (desirable).
• Knowledge and/or experience of the issues faced by older people or other vulnerable groups (desirable).
• CIH Level 3 or 4 (desirable).

Responsibilities

• The Local Housing Manager provides a professional housing and support service to residents in our retirement living schemes.
• With the support of the Operations Manager, manages all aspects of court life and relationships with the local community.
• Supports residents to enable them to live independently in their own homes, focusing on tenancy sustainment, support and resident wellbeing.
• Ensures the building is safe and secure and engages actively with residents and the local community.
• Assists residents to reach consensus about local issues affecting their homes.

Skills

Reading

Writing

Numeracy

Social housing experience

Education

CIH Level 3 or 4

Job description

Local Housing Manager - Cunningham Court - King's Lynn, Norfolk

In the role of Local Housing Manager, you will be at the very heart of our Housing 21 Retirement Living schemes.

This customer-facing role provides a professional, high quality and effective housing and support service to residents. With the support of the Operations Manager, the Local Housing Manager is responsible for all aspects of court life and relationships with the local community.

The role is diverse, and no two days are the same. Our Local Housing Managers support all residents to enable them to live independently in their own homes, with a focus on tenancy sustainment, support and resident wellbeing. They ensure the building is safe and secure, engage actively with residents and the local community, and assist residents to reach consensus about local issues affecting their homes.

What we’re looking for:

Excellent standard of reading, writing and numeracy

Experience of working in the social housing sector, particularly with a focus on older people (desirable)

Knowledge and/or experience of the issues faced by older people or other vulnerable groups in particular Dementia, drug & alcohol use and mental health (desirable)

CIH Level 3 or 4 (desirable)

In addition, if you are committed to delivering the best, are passionate about developing others and the organisation, and have a can-do approach with a customer focused attitude, we would love to hear from you.

Why us?

We’re passionate about people and support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more.

With an exciting national development programme for older people’s housing, there’s never been a better time to join Housing 21.

We’re an inclusive employer and care about diversity in our teams. Let us know in your application if you have accessibility requirements for interviews.

If you require more information before applying for this role, please see the attached job profile.

Closing date for applications 21 September 2026