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Housing 21; Crewe; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Blue Light Card discount

Holiday trade scheme

Volunteer days

Job summary

Housing 21 is seeking an Assistant Local Housing Manager for Matilda Court in Crewe, Cheshire. This person will support the Local Housing Manager in providing housing and resident wellbeing services within a retirement living scheme.

The role focuses on tenancy sustainment, engagement with residents and the local community, and ensuring a safe, secure environment. Experience in social housing for older people is valued, with flexible, customer‑focused delivery.

Qualifications

• Excellent reading, writing and numeracy skills.
• Experience in the social housing sector, particularly with older people (desirable).
• Knowledge of dementia, drug & alcohol use and mental health (desirable).
• CIH Level 3 or 4 (desirable).

Responsibilities

• Assist and deputise for the Local Housing Manager in all aspects of court life.
• Support residents to enable independent living, tenancy sustainment and wellbeing.
• Engage with residents and the local community; help residents reach consensus on local issues.
• Help ensure the building is safe and secure and maintain positive relationships with residents.

Skills

Reading

Writing

Numeracy

Education

CIH Level 3 or 4

Job description

Assistant Local Housing Manager - Matilda Court - Crewe, Cheshire

Hours: 16hours per weekThe Local Housing Manager team is at the very heart of a Housing 21 Retirement Living scheme. This customer-facing role supports the Local Housing Manager in providing a professional, high quality and effective housing and support service to residents.The Assistant Local Housing Manager assists and deputises for the Local Housing Manager in being responsible for all aspects of court life and relationships with the local community.The role is diverse, and no two days are the same. Our Assistant Local Housing Managers support all residents to enable them to live independently in their own homes, with a focus on tenancy sustainment, support and resident wellbeing. They work with the Local Housing Manager to ensure the building is safe and secure, engage actively with residents and the local community, and assist residents to reach consensus about local issues affecting their homes.What we’re looking for:Excellent standard of reading, writing and numeracyExperience of working in the social housing sector, particularly with a focus on older people (desirable)Knowledge and/or experience of the issues faced by older people or other vulnerable groups in particular Dementia, drug & alcohol use and mental health (desirable)CIH Level 3 or 4 (desirable)In addition, if you are committed to delivering the best, are passionate about developing others and the organisation, and have a can-do approach with a customer focused attitude, we would love to hear from you.Why us?We’re passionate about people and support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more.With an exciting national development programme for older people’s housing, there’s never been a better time to join Housing 21.We’re an inclusive employer and care about diversity in our teams. Let us know in your application if you have accessibility requirements for interviews.If you require more information before applying for this role, please see the attached job profile.Closing date for applications is 27 September 2026.Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received.

Absolute Interpreting and Translations Ltd

Absolute Interpreting and Translations Ltd