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Adullam Homes Housing Association Limited; Nottingham; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Annual leave 25 days + BH

Training & career progression

Life Assurance 4x salary

Wellbeing programmes

Thrive app access

Medicash

Blue Light Card

Refer a friend

Job summary

Adullam Homes Housing Association Limited in Nottingham is seeking a Concierge Team Leader to supervise the night and out-of-hours cover, ensuring a safe, on-site presence in our supported accommodation services. You will lead a team, uphold safeguarding and escalation processes, and contribute to the association's values and culture while delivering high-quality resident support.

This role offers stability, structured training, and opportunities for career progression within a

Qualifications

• Experience supervising a care/support team.
• Ability to provide point of contact overnight/out of hours.
• Commitment to safeguarding and escalation processes.
• Willingness to uphold the association's values and culture.

Responsibilities

• Supervise and coordinate the team to provide overnight and out-of-hours presence in supported accommodation.
• Provide effective leadership and management in line with safeguarding standards.
• Supervise staff to ensure safeguarding during out-of-hours and record information accurately.
• Contribute to the maintenance and development of the Association’s values and ethos.

Skills

Team leadership

Staff supervision

Safeguarding

Out-of-hours availability

Escalation awareness

Job description

: £31,500 per annum

Job title: Concierge Team Leader

A fulfilling and exciting opportunity available for a

Team Leader to join our Association. The Team Leader will be based in our offices in

• Adullam Homes Housing Association Ltd supports vulnerable individuals and households.
• We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.

Purpose of the role

• To supervise and coordinate the team to ensure the provision of a point of contact overnight and an on-site presence out of hours in our supported accommodation services ensuring the safety and security of the building and our tenants, residents and service users (TRS).
• To provide effective leadership and management in line with relevant standards.
• Supervising a team of staff to ensure that individuals are safeguarded out of hours through awareness of escalation of concern process, reporting concerns to relevant agencies and recording information on systems and in staff communication books.
• You will be expected to contribute to the maintenance and development of the Association’s values, culture, and ethos.

Please see the job description for more information.

Adullam offers the following benefits:

Salary £31,500

per annum

dependent on experience for 40.25

hours per week,

• Competitive Annual Leave (25 days annual leave plus bank holidays, with an additional 2 days awarded annually for full attendance – prorated for part-time employees)
• Training and career advancement
• Discounted Goods and services
• Access to Thrive app
• Access to Medicash
• Access to Blue Light Card
• Life Assurance (4x Basic annual salary from the start of employment)
• Multidimensional wellbeing programmes and family-friendly policies for staff
• Refer a friend policy

We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process.

Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. As part of our commitment to safer recruitment, the successful candidate will be subject to an Enhanced DBS check, scrutiny of employment history, satisfactory pre-employment checks and robust references checks.

Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships.

We reserve the right to close this vacancy early and/or make an appointment before the advertised closing date if a suitable candidate is identified.