Concierge

Career Choices Dewis Gyrfa Ltd; West Midlands; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Salary £28,829.26 per annum

Hours per week 41.22

Annual leave 25 days + BH

Training and career advancement

Pension plan

Thrive app

Medicash

Blue Light Card

Life Assurance 4x salary

Wellbeing programmes

Refer a friend

Job summary

Adullam Homes Housing Association Ltd in Stoke, West Midlands, is recruiting a Concierge. Based in our offices, you will provide housing-related support, manage incident and emergency responses out of hours, and help ensure the safety and security of the building and tenants.

The role also involves safeguarding service users after hours, reporting safety issues, and contributing to the Association’s values and ethos.

Qualifications

• Enhanced DBS check required.
• Eligibility to work in the UK without visa sponsorship.

Responsibilities

• Provide a point of contact for housing related support, including incident and emergency management outside core hours.
• Maintain health and safety of the service property during out of hours and report concerns.
• Safeguard service users out of hours and escalate concerns to relevant agencies.

Job description

Location:

West Midlands, UK, ST4 1AE

Pay:

£28,829.26 to £28,829.26 per year, Competitive

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

No

Closing Date:

26/09/2026

About this job

Concierge Location: Stoke Salary : £28,829.26 per annum Job title: Concierge A fulfilling and exciting opportunity available for a Concierge to join our Association.

The Concierge will be based in our offices in Stoke.

Adullam Homes Housing Association Ltd supports vulnerable individuals and households.

We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.

Purpose of the role To provide a point of contact for housing related support, including incident and emergency management covering unsociable hours (outside those of the core service delivery) and a site presence out of hours in our supported accommodation services ensuring the safety and security of the building and our tenants, residents and service users (TRS). To be responsible for safeguarding service users out of hours through awareness of escalation of concern process, reporting concerns to relevant agencies and recording information on systems and in staff communication books.

To maintain health and safety of the service property during out of hours, by reporting any concerns around building safety and repairs in accordance with policy and procedure.

You will be expected to contribute to the maintenance and development of the Association’s values, culture and ethos.

Please see the job description for more information.

Adullam offers the following benefits:

• Salary £28,829.26 per annum dependent on experience
• 41.22 hours per week
• Competitive Annual Leave (25 days annual leave plus bank holidays, with an additional 2 days awarded annually for full attendance
• prorated for part-time employees
• Training and career advancement
• Discounted Goods and services
• Group Personal Pension Plan
• Access to Thrive app
• Access to Medicash
• Access to Blue Light Card
• Life Assurance (4x Basic annual salary from the start of employment)
• Multidimensional wellbeing programmes and family-friendly policies for staff
• Refer a friend policy

We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities.

We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process.

Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services.

We expect all staff, volunteers, and workers to share this commitment.

As part of our commitment to safer recruitment, the successful candidate will be subject to an Enhanced DBS check, scrutiny of employment history, satisfactory pre-employment checks and robust references checks.

Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships.

We reserve the right to close this vacancy early and/or make an appointment before the advertised closing date if a suitable candidate is identified.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).