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Randox Laboratories Ltd; Milton Keynes; On-site; GBP 20,000 - 25,000; Full time

Job summary

Randox Health in Milton Keynes is seeking a Phlebotomist to collect blood samples from private and corporate clients within our clinic at John Lewis, Milton Keynes. You will ensure a high-quality patient experience and accurate data handling in our systems.

The role requires flexibility with shifts (4 on 4 off) and may include reception duties and ad-hoc admin tasks. Hepatitis B vaccination or willingness to be vaccinated is required, along with DBS checks in line with guidelines.

Qualifications

• Experience with collecting blood samples from clients.
• Strong customer-facing communication and consent handling.
• Accurate data entry into patient information systems.

Responsibilities

• Conduct blood and urine sample collection and health measurements.
• Enter data into Patient Information Systems and maintain records.
• Represent Randox Health professionally at events and clinics.
• Upsell and cross-sell health services where appropriate.
• Support reception and administrative tasks as needed.
• Ensure proper specimen labelling and lab orders.
• Demonstrate high IT literacy to manage software and daily tasks.

Skills

Blood collection

Patient care

Data entry

IT literacy

Tools

PIS software

Job description

Phlebotomist – Milton Keynes – (Job Ref: 26/PMLK)

Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for Phlebotomists within our clinic within the John Lewis store in Milton Keynes.

What does the Randox Health team do?

At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time.

Location: John Lewis, The Centre:mk, Marlborough Gate, Milton Keynes MK9 3EP.

Contract Offered: Full-time, permanent. We can also consider part time hours.

Working Hours / Shifts: 4 on 4 off, in line with store opening hours. The store opening hours are 9.30am to 7pm Monday to Wednesday, 9.30am to 8pm Thursday and Friday, 9am to 7pm on a Saturday and 10.30am to 5pm on a Sunday.

For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.

In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.

Right to Work Requirement

Please note that this role requires candidates to have the legal right to work in the UK for a minimum of 12 months from the application date. This is to ensure completion of our 9-month probationary period and for any potential sponsorship decisions to be considered. Unfortunately, we are unable to offer visa sponsorship at the point of hire.

What does the Phlebotomist role involve?

This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:

• Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
• Demonstrate sensitive communication to ensure client understanding and consent.
• Maintain accurate records in PIS, uploading all relevant documentation.
• Represent the company professionally at offsite events and appointments.
• Engage in upselling and cross-selling at our private health clinic.
• Proactively drive sales and exceed targets.
• Help with reception, front of house and other administrative duties.
• Complete company forms, specimen labelling, and laboratory test order forms accurately.
• Demonstrate high IT literacy in order to manager various software systems and daily tasks.

Milton Keynes University Hospital NHS Foundation Trust