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Randox Laboratories Ltd; Reading; On-site; GBP 23,000 - 29,000; Full time

Job summary

Randox Health in Reading is seeking a Phlebotomist to join our clinic at John Lewis, Broad St. This full-time, permanent role involves blood sample collection, data entry into our Patient Information System, and providing excellent customer service to private and corporate clients.

You will also assist with reception duties, demonstrate compliant communication, and contribute to achieving sales targets while maintaining high IT literacy across our software systems.

Qualifications

• Experience taking blood samples and handling client data is required.
• Good IT skills with accurate data entry into patient information systems.
• Strong communication to explain procedures and obtain consent.
• Ability to upsell and contribute to achieving targets in a health clinic.

Responsibilities

• Conduct blood and urine sample collection and record measurements in the Patient Information System.
• Demonstrate clear, sensitive communication to ensure client understanding and consent.
• Maintain accurate records and upload documentation in PIS.
• Represent Randox Health professionally at events and appointments.
• Engage in upselling and cross-selling at the private health clinic.
• Drive sales and exceed targets while supporting reception and administration.
• Complete forms, label specimens, and manage lab order documentation.
• Demonstrate high IT literacy to operate multiple software systems.

Skills

Blood sample collection

Data entry

IT literacy

Communication skills

Sales skills

Administrative tasks

Job description

Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic in the John Lewis store in Reading.

What do the Randox Health team do?

At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset - moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time.

Location: John Lewis, Broad St, Reading RG1 2BB.

Contract Offered: Full-time, permanent

Working Hours / Shifts: 40 hours per week, including some evenings and weekends.

For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.

In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.

Right to Work Requirement

Please note that this role requires candidates to have the legal right to work in the UK for a minimum of 12 months from the application date. This is to ensure completion of our 9-month probationary period and for any potential sponsorship decisions to be considered. Unfortunately, we are unable to offer visa sponsorship at the point of hire.

What does the Phlebotomist role involve?

This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This main duties of the role include:

• Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
• Demonstrate sensitive communication to ensure client understanding and consent.
• Maintain accurate records in PIS, uploading all relevant documentation.
• Represent the company professionally at offsite events and appointments.
• Engage in upselling and cross-selling at our private health clinic.
• Proactively drive sales and exceed targets.
• Help with reception, front of house and other administrative duties.
• Complete company forms, specimen labelling, and laboratory test order forms accurately.
• Demonstrate high IT literacy in order to manager various software systems and daily tasks.