Read more

Yorkshire Trading Company Ltd; Matlock; On-site; GBP 16,000 - 22,000; Part time

Job summary

Yorkshire Trading Company Ltd in Matlock is seeking a Retail Store Supervisor to help run the team in our Matlock Store. This role is part-time, 32 hours over four days with weekend rotation, offering stability in a growing family-owned business with a strong local presence.

You will support the store manager, supervise staff, handle stock and displays, assist customers, and ensure accurate pricing and up-to-date product knowledge. A flexible attitude and reliable cash handling are essential.

Qualifications

• Experience in retail customer service and cash handling.
• Ability to supervise and train retail colleagues.
• Flexible with shifts including weekends.
• Knowledge of stock rotation and store displays.
• Maintains up-to-date product knowledge and promotions.

Responsibilities

• Assist store manager in daily operations.
• Deputise as key holder when needed.
• Support in training and supervising staff.
• Oversee stock, displays, pricing and promotions.
• Deliver excellent customer service and handle inquiries.

Skills

Customer service

Cash handling

Team supervision

Flexibility

Store operations

Tools

POS system

Job description

Yorkshire Trading Company, are a growing family owned run business with 38 stores throughout Yorkshire, Lincolnshire & the North East; a busy ecommerce operation and Outdoor Events teams who trade nationwide.

We have an opportunity for a Retail Store Supervisor to join the team in our Matlock Store.

The position is based on:

• - 32 Hours over 4 days, to include some weekends on a rota basis

The ideal candidate would benefit from being flexible as additional hours may be required at busy times

Duties to include but are not limited to:

• - To assist the store manager in the day to day running of the store
• - Deputise in the absence of the Store Manager (key holder)
• - Support in the management and training of retail colleagues, including cashiers and the replenishment team working on the shop floor.
• - Work on store displays / stock rotation and put away
• - Keep up-to-date with all of our products, services and promotions.
• - Handle customer questions, complaints, and issues
• - Direct customers by escorting them to racks and counters suggesting items, delivering great, traditional customer service
• - Contributes to the team effort by accomplishing related results as needed.
• - Cashing up duties as and when required
• - Ensure pricing is correct.
• - The list above is not exhaustive

5.6 weeks annual leave (pro rata)

Job Types: Part-time, Permanent

Part-time hours:

• -32 Hours over 4 days, to include some weekends on a rota basis.