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Ardagh Glass Ltd; Knottingley; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Salary sacrifice pension scheme

Private Healthcare via AXA

Health and wellbeing initiatives

Family friendly policies

Job summary

Ardagh Glass Ltd. is seeking a Sales Account (Administration) Executive to manage office-based activities and maintain excellent customer service.

The role involves handling orders, invoices, and price files within SAP, with collaboration across departments to resolve queries and support product development. The successful candidate will have strong administration skills and experience in sales administration, delivering high-detail administrative work and proactive problem solving in a busy

Qualifications

• High motivation and strong administration skills.
• Experience in a sales administration environment preferred.
• Ability to identify and respond to customer enquiries and process sales admin tasks.

Responsibilities

• Input customer orders, contracts, forecasts and price files into SAP.
• Process invoices and credit requests per standard procedures.
• Coordinate new product development with National Account Managers and production teams.
• Respond to customer enquiries and resolve queries with other departments.
• Monitor customer performance, stock levels and invoicing to address issues swiftly.

Skills

Administration

Sales admin

Customer service

Tools

SAP

Job description

This Sales Account (Administration) Executive position is a challenging and complex office-based role, providing regular contact with customers and other functions within Ardagh, to ensure all our customers receive an excellent level of service. The successful applicant will need to be a highly motivated individual with exceptional administration skills. This position would be suited to someone with experience in a sales administration environment, with the ability to identify and respond to customer enquiries and carry out all sales administration procedures to a high level of detail.

Responsibilities:

• Input of customer orders, contracts, forecasts and price files into the SAP system, to maintain an accurate reference point.
• Carry out administrative procedures within the Sales department, such as processing invoices and credit requests in accordance with the Ardagh Standard Process and Procedures.
• Monitor and control new product development requirements liaising with National Account Managers, customers (including internal and external customer site visits), product design and manufacturing.
• Respond to customer enquiries, liaising with other departments and or Plants to resolve queries, solve problems and maintain a high-quality service.
• Monitor sales information on customer performance, stock levels, stock invoicing, slow moving stock and mould equipment so that problems can be identified and dealt with efficiently.

What we offer:

• Salary sacrifice pension scheme with up to 10% matched contributions
• An environment where we support the development and progression of our employees, tailored to the individual’s aspirations and business opportunities
• Private Healthcare via AXA
• Health and wellbeing initiatives, such as Occupational Health and cycle to work scheme
• Family friendly policies and Company Sick Pay, after qualifying period