Read more

Get Staffed Online Recruitment Limited; Haywards Heath; On-site; GBP 26,000 - 29,000; Part time

Benefits offered by this job

Paid annual leave

Company pension

Employee Excellence Referral programme

Free Onsite Parking

Healthcare Cash Back Plan up to £1,300

Employee Recognition Scheme

Job summary

Get Staffed Online Recruitment Limited is seeking a caring, proactive House Manager to support tenants at a sheltered housing scheme in Haywards Heath. You will be the main point of contact, helping residents live safely and independently within a supportive community.

The role is 30 hours per week, Monday to Friday, 9am–3pm, on a fixed-term contract for 12 months. Salary is £16.65 per hour, rising to £17.23 after a successful 5-month probation.

Qualifications

• Experience of working in supported housing or a similar environment.
• Caring, tenant-focused approach with empathy.
• Good organisational, communication and record-keeping skills.
• Confidence using Microsoft Word, Excel, email and housing management systems.
• Understanding safeguarding vulnerable adults and equality in service delivery.

Responsibilities

• Support tenants to live independently, maintain tenancies and access health, social care and community support where needed.
• Providing sensitive and effective communication with tenants, relatives, colleagues, contractors and partner agencies.
• Coordinating tenant meetings, activities and social opportunities that encourage participation and choice.
• Monitoring rent accounts, tenancy matters, repairs, building safety and day-to-day housing management issues in line with procedures.
• Carrying out welfare calls, risk assessments, support planning and appropriate record keeping.
• Supervising the part-time Cleaner, including allocating duties, monitoring standards, providing feedback and supporting development.
• Ensuring health and safety procedures are followed, including fire safety checks, building inspections and appropriate responses to emergencies.

Skills

Organisational skills

Communication skills

Record-keeping

Education

Health and Safety qualification

First Aid qualification

Tools

Microsoft Word

Excel

Housing management systems

Job description

Shift Pattern: Monday - Friday; 9am - 3pm; 30 hours a week

Job Type: Fixed Term Contract for 12 months

Salary: £16.65 per hour (rising to £17.23 per hour after a successful probation of 5 months)

Our client is an established provider of Sheltered Housing and Facilities Management Services. They are proud to provide high standards of service to older people across several care schemes in the Croydon area, with a strong reputation for delivering safe, comfortable, and supportive homes. They aim to provide an inclusive and diverse working environment where people are at the heart of everything they do.

Our client is looking for a caring organised and proactive House Manager to support tenants at their sheltered care scheme in Haywards Heath. As House Manager, you will be the main point of contact for tenants, helping them to live safely and independently in a supportive community. You will provide day-to-day housing management and practical support, help tenants access services when needed, and ensure the building and communal areas are safe, secure and well maintained.

Key responsibilities include:

• Supporting tenants to live independently, maintain their tenancies and access health, social care and community support where needed.
• Providing sensitive and effective communication with tenants, relatives, colleagues, contractors and partner agencies.
• Coordinating tenant meetings, activities and social opportunities that encourage participation and choice.
• Monitoring rent accounts, tenancy matters, repairs, building safety and day-to-day housing management issues in line with procedures.
• Carrying out welfare calls, risk assessments, support planning and appropriate record keeping.
• Supervising the part-time Cleaner, including allocating duties, monitoring standards, providing feedback and supporting development.
• Ensuring health and safety procedures are followed, including fire safety checks, building inspections and appropriate responses to emergencies.

Person Specification:

• Experience of working in supported housing or a similar environment.
• A caring, tenant-focused approach and the ability to deal sensitively with queries and concerns.
• Good organisational, communication and record-keeping skills.
• Confidence using Microsoft Word, Excel, email and housing management systems or similar systems.
• Understanding of safeguarding vulnerable adults, risk assessments and equality in service delivery.
• Staff supervision experience, or a willingness to develop supervisory skills.
• A Health and Safety or First Aid qualification, or willingness to undertake relevant training as per the Competence and Conduct Standard.

• Paid annual leave
• Company pension
• Employee Excellence Referral programme
• Free Onsite Parking
• Healthcare Cash Back Plan up to £1,300 per year (available after successful completion of probation)
• Employee Recognition Scheme

All applicants must have a genuine caring and sensitive personality and the ability to demonstrate compassion and empathy to caring for older people.

An Enhanced Disclosure and Barring Service check will be required.

Our client is committed to Equality and Diversity; they therefore encourage those applicants who are considered disproportionate because of a protected characteristic. However, appointment will be based on merit and suitability to the role.

Upon receipt of your application, they will process your data for recruitment purposes only.