Premises Officer

Eldon Housing Association; Greater London; On-site; GBP 22,000 - 23,000; Part time

Benefits offered by this job

Paid annual leave

Comprehensive training programme

Company pension

Employee Excellence Referral programme

Free onsite parking

Healthcare cash back plan

Job summary

Eldon Housing Association is seeking a Premises Officer to deliver cleaning and caretaking across its Croydon sites. You will support day-to-day operations, respond to tenant queries and help maintain communal areas to a high standard.

The role involves supervising the Cleaner at Garden Court and ensuring adherence to safety procedures. A practical, reliable candidate with care for older residents is preferred.

Qualifications

• Experience in cleaning, caretaking or similar premises-based environment.
• Caring, customer-focused approach with sensitivity to tenant queries.
• Strong communication with tenants, colleagues, contractors and stakeholders.
• Attention to detail, reliability and organised time management.
• Experience supervising staff or willingness to learn.
• IOSH Health and Safety and First Aid qualifications, or willingness to undertake training.

Responsibilities

• Provide cleaning and general caretaking across three sites (Bardsley Court, Claremont Court and Garden Court).
• Keep premises, equipment, furnishings, grounds, refuse areas and planted areas clean, safe and well maintained.
• Monitor and report repairs, pest control issues, risks, incidents and follow-up items.
• Be a helpful point of contact for tenants, contractors, colleagues and visitors.
• Assist safe access to premises, including gritting and path clearing in freezing weather.
• Maintain stock of cleaning materials and consumables with COSHH compliance.
• Keep site records, logbooks and health and safety checks up to date.

Skills

Caretaking experience

Customer-focused

Communication skills

Stakeholder liaison

Supervising staff

Training willingness

Job description

Premises Officer

Location: Croydon (Bardsley Court, Claremont Court and Garden Court)

Shift Pattern: Monday-Friday, 9am 2.30pm, 27.5 hours per week

Job Type: Fixed Term Contract for 6 months

Salary: £15.65 per hour (rising to £16.19 per hour after a successful probation of 5 months)

Eldon Housing Association is an established provider of Sheltered Housing and Facilities Management Services. We are proud to provide high standards of service to older people across several care schemes in the Croydon area, with a strong reputation for delivering safe, comfortable, and supportive homes. We aim to provide an inclusive and diverse working environment where people are at the heart of everything they do.

We are looking for a reliable, practical and tenant-focused Premises Officer to help provide clean, safe and well-maintained environments across our care schemes, Bardsley Court, Claremont Court and Garden Court.

In this varied role, you will deliver cleaning and caretaking services, support day-to-day site operations, respond to tenant queries, liaise with colleagues and contractors, and help ensure that communal areas, grounds, refuse areas and site records are maintained to a high standard.

You will also provide day-to-day supervision for the Cleaner at Garden Court, helping to maintain standards, support development and ensure relevant health and safety and operational procedures are followed.

What you'll be doing

• Provide cleaning and general caretaking services across the three sites.
• Help keep premises, equipment, furnishings, grounds, refuse areas and planted areas clean, safe and well maintained.
• Monitor and report repairs, pest control issues, risks, incidents and other matters requiring follow-up.
• Act as a helpful point of contact for tenants, contractors, colleagues and visitors.
• Support safe access to premises, including helping with gritting and clearing paths in freezing weather where required.
• Maintain stock of cleaning materials and consumables, ensuring safe storage and compliance with COSHH requirements
• Keep relevant site records, logbooks and health and safety checks up to date.

Person specification

• Experience of working in a cleaning, caretaking or similar premises-based environment.
• A caring, customer-focused approach and the ability to deal sensitively and helpfully with tenant queries.
• Good communication skills and the ability to work effectively with tenants, colleagues, contractors and other stakeholders.
• Strong attention to detail, reliability and an organised approach to managing time, priorities and resources.
• Experience of supervising staff, contractors or service providers, or a willingness to learn.
• IOSH Health and Safety and First Aid qualifications, or willingness to undertake relevant training.

Benefits

• Paid annual leave
• Comprehensive training programme
• Company pension
• Employee Excellence Referral programme
• Free Onsite Parking
• Healthcare Cash Back Plan up to £1,300 per year (available after successful completion of probation)
• Employee Recognition Scheme

All applicants must have a genuine caring and sensitive personality and the ability to demonstrate compassion and empathy to caring for older people.

An Enhanced Disclosure and Barring Service check will be required.

Eldon Housing is committed to Equality and Diversity; we therefore encourage those applicants who are considered disproportionate because of a protected characteristic. However, appointment will be based on merit and suitability to the role.

Upon receipt of your application, we will process your data for recruitment purposes only.