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Red Recruit Ltd; Guildford; Hybrid; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Generous annual leave

Public holidays

Birthday leave

Employee Assistance Programme

Mauve Group pension

Mauve Academy

Training allowance

Hybrid working

Home setup allowance

Eye care benefits

Travel opportunities

Team events

Job summary

Red Recruit Ltd. is seeking a Relocation Administrator to coordinate moves and support corporate relocations. You will liaise with colleagues across departments, customers, suppliers and subcontractors to ensure smooth moves and accurate documentation.

The role involves maintaining databases, following up with Branches and Agents for timely updates, and handling invoices and insurance claims in line with company procedures. Hybrid working options and benefits are included.

Responsibilities

• Coordinate moves and support corporate relocations.
• Liaise with colleagues from all departments, customers, suppliers and subcontractors.
• Handle enquiries and route details to Branch/Agent network.
• Maintain day-to-day paperwork and data in the system.
• Update and maintain the database for relocations.
• Follow up with Branches/Agents to ensure updates arrive.
• Produce and process invoices and manage authorisation.
• Resolve insurance claims per company procedures.
• Update procedure sheets for branches and accounts.
• Monitor and report risks to ensure quality and regulatory compliance.

Job description

Our client a removals specialist based in West Surrey is currently looking to appoint a relocation administrator to coordinate moves and support corporate relocations, liaising with colleagues from all departments within the company, customers, suppliers and subcontractors.

What you’ll do:

As Relocation Administrator a typical day will involve handling with enquiries sending details to the Branch or Agent network and referring to the procedures supporting the Branch and Agent network to ensure the smooth running of both enquiries and confirmed movements between the Account the transferee the department the branches and agents, ensuring that all the relevant paperwork is maintained on a day-to-day basis.

Utilising and maintaining the database.

Following up Branches and Agents to ensure that a suitable update on enquiries is maintained.

Producing invoices and ensuring the authorisation of invoices.

Resolving insurance claims with efficiency and tact, according to Company procedures.

Updating and producing procedure sheets for all branches and the Account.

Monitoring and reporting risks to ensure compliance with quality and regulatory requirements.

Keywords / alternative titles: Move Coordinator, Removals Administrator, Corporate Relocations Assistant, Customer Services, Accounts Administrator.

Perks and Benefits Generous annual leave, plus public holidays based on location. Extra annual leave for your birthday or an alternative celebration day. Access to an Employee Assistance Programme (EAP) Pension plan with contributions from Mauve Group (where applicable). Opportunities for professional growth via Mauve Academy – our learning portal. Annual training allowance for career development. Hybrid working environment, with home setup allowance (where applicable). Optical benefits (£155/€180 toward eye tests, glasses, and lenses). Exciting opportunities, including domestic/international travel, team meet-ups, and company-wide events.