Read more

Workforce Unlimited; Swineshead; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Generous annual leave

Birthday leave

Employee Assistance

Mauve Academy

Training allowance

Hybrid work environment

Home setup allowance

Eye care benefits

Travel opportunities

Company events

Job summary

Workforce Unlimited is recruiting a temporary ongoing Internal Sales Administrator to join our client's team near Swineshead. You will liaise with customers, process orders, and prepare quotations with precision.

Working 37.5 hours per week, Monday to Friday, 9.00am - 5.00pm, you will handle enquiries, follow up quotations by telephone, and maintain an excellent customer experience throughout the sales process. Hybrid opportunities and benefits are available where applicable.

Responsibilities

• Liaising with customers and team members, providing clear and professional communication.
• Processing customer orders accurately and efficiently, ensuring requirements are met and responses are provided promptly.
• Preparing and issuing customer quotations with a high level of accuracy and attention to detail.
• Following up quotations by telephone and developing positive customer relationships.
• Ensuring an excellent customer experience is maintained throughout the sales process.
• Acting as a point of contact for customer queries and resolving issues effectively.
• Understanding customer needs and responding appropriately to questions, requests and requirements.
• Working collaboratively with colleagues to ensure a smooth and efficient service.

Job description

We are currently recruiting for a temporary ongoing Internal Sales Administrator to join our client's team based near Swineshead.

Hours of Work

37.5 hours per week, Monday to Friday, 9.00am - 5.00pm

£13.00 per hour

The Role

Your responsibilities will include:

• Liaising with customers and members of the team, providing clear and professional communication.
• Processing customer orders accurately and efficiently, ensuring requirements are met and responses are provided promptly.
• Preparing and issuing customer quotations with a high level of accuracy and attention to detail.
• Following up quotations by telephone and developing positive customer relationships.
• Ensuring an excellent customer experience is maintained throughout the sales process.
• Acting as a point of contact for customer queries and resolving issues effectively.
• Understanding customer needs and responding appropriately to questions, requests and requirements.
• Working collaboratively with colleagues to ensure a smooth and efficient service.

Additional Attributes

We are looking for someone with a proactive mindset who is willing to contribute ideas and make suggestions for improving processes and the overall customer experience.

Perks and Benefits

• Generous annual leave, plus public holidays based on location.
• Extra annual leave for your birthday or an alternative celebration day.
• Access to an Employee Assistance Programme (EAP) Pension plan with contributions from Mauve Group (where applicable).
• Opportunities for professional growth via Mauve Academy - our learning portal.
• Annual training allowance for career development.
• Hybrid working environment, with home setup allowance (where applicable).
• Optical benefits (£155/€180 toward eye tests, glasses, and lenses).
• Exciting opportunities, including domestic/international travel, team meet-ups, and company-wide events.