Building Host

Foundation Recruitment; Manchester; On-site; GBP 21,000 - 27,000; Full time

Job summary

Foundation Recruitment in Manchester is seeking a professional Receptionist to welcome visitors and provide a warm, efficient front-of-house experience in our office. You will notify tenants of arrivals, manage calls, and build strong relationships with tenants, visitors and on-site teams.

Daily building checks and reporting maintenance issues are part of the role. Maintain presentation standards in reception and lobby, and support the Building Manager with administration, reporting and general

Qualifications

• Ideally 2+ years’ experience in Reception, Front of House, Concierge or customer service.
• Excellent communication and interpersonal skills.
• Professional, confident and approachable manner.
• Strong organisational skills and attention to detail.
• Ability to work independently, prioritise and use initiative.
• Proactive, flexible and customer-focused attitude.
• Good knowledge of Microsoft Outlook, Word and Excel.
• Strong written English, spelling and grammar.
• A genuine commitment to delivering exceptional customer service.

Responsibilities

• Meet and greet visitors and provide a professional, welcoming experience.
• Notify tenants of visitor arrivals and manage calls and enquiries.
• Build strong relationships with tenants, visitors and on-site teams.
• Maintain a high standard of presentation across reception and lobby areas.
• Carry out daily building checks and report maintenance or cleaning issues.
• Liaise with cleaning, security and maintenance teams.
• Assist with building procedures, including fire tests and planned evacuations.
• Maintain accurate tenant and emergency contact information.
• Support the Building Manager with administration, reporting and general office duties.
• Provide local area knowledge and proactively assist visitors and tenants.
• Maintain high standards of security, confidentiality and customer service.

Skills

Reception experience

Excellent communication

Organisational skills

MS Office proficiency

Written English

Customer service

Independent working

Proactive attitude

Job description

KEY RESPONSIBILITIES…

• Meet and greet visitors and provide a professional, welcoming experience.
• Notify tenants of visitor arrivals and manage calls and enquiries.
• Build strong relationships with tenants, visitors and on-site teams.
• Maintain a high standard of presentation across reception and lobby areas.
• Carry out daily building checks and report maintenance or cleaning issues.
• Liaise with cleaning, security and maintenance teams.
• Assist with building procedures, including fire tests and planned evacuations.
• Maintain accurate tenant and emergency contact information.
• Support the Building Manager with administration, reporting and general office duties.
• Provide local area knowledge and proactively assist visitors and tenants.
• Maintain high standards of security, confidentiality and customer service.

EXPERIENCE & SKILLS…

• Ideally 2+ years’ experience in Reception, Front of House, Concierge or customer service.
• Excellent communication and interpersonal skills.
• Professional, confident and approachable manner.
• Strong organisational skills and attention to detail.
• Ability to work independently, prioritise and use initiative.
• Proactive, flexible and customer-focused attitude.
• Good knowledge of Microsoft Outlook, Word and Excel.
• Strong written English, spelling and grammar.
• A genuine commitment to delivering exceptional customer service.