Read more

Recruitment Helpline Ltd; Cardiff; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

25 days annual leave

Company pension

Company laptop

Working from home

Ongoing training

Job summary

Recruitment Helpline Ltd. is seeking an experienced Maintenance Coordinator in Cardiff to manage contractor coordination for maintenance and planned works across the country. The role focuses on allocating orders, verifying compliance, and maintaining effective contractor relationships.

You will work with the team to ensure timely updates, accurate costings, and smooth operation of our job management software while supporting a growing contractor network.

Qualifications

• Experience in maintenance, facilities management, or contractor coordination.
• Ability to speak confidently with contractors.
• Strong organizing skills to manage multiple orders.

Responsibilities

• Allocate maintenance and planned orders to contractors.
• Discuss contractor availability and arrange attendance.
• Onboard new subcontractors when coverage is needed.
• Manage live jobs and chase progress.
• Ensure reports, photos and paperwork are submitted on time.
• Audit jobs to verify works performed.
• Maintain approved subcontractor database.

Skills

Maintenance

Contractor management

Invoicing

Job management software

Job description

An excellent opportunity for an experienced Maintenance Coordinator to join a well-established company.

Job Type: Full time

Location: Cardiff

About The Company:

The Company is an established facilities management company specialising in the food and beverage industry. We’ve built our reputation on getting the right job done, at the right price, for our clients. This role sits at the heart of operational efficiency and client satisfaction.

They are now looking for someone who understands maintenance, trades and contractors to help us manage our growing network of contractors.

You might be an experienced tradesperson looking to ‘get off the tools’, a supervisor looking for an office-based role, or you are already experienced in contractor management. What matters is that you understand the world of property maintenance, can speak confidently to contractors, and manage multiple orders at the same time.

The role is essentially about getting the right contractor onto the right job.

What you will be doing:

• Allocating maintenance and planned orders to contractors across the country
• Speaking with contractors to discuss availability and arrange attendance
• Finding and onboarding new subcontractors where we need additional coverage
• Managing live jobs and chasing progress where required
• Making sure reports, photos and paperwork are returned within job deadline
• Audit each job to ensure the correct works have been carried out, especially on emergency repairs.
• Ensure costings are accurate before purchase and sales invoice processing
• Daily team meetings to discuss priorities with the team.
• Build and maintain relationships with reliable contractors.
• Verify contractor qualifications, insurance, certifications and compliance documents.
• Maintain an up-to-date approved subcontractor database.

The role requires managing multiple jobs at once using our custom job management software, so you’ll need to be organised, confident on the phone, comfortable using operational systems, and capable of making practical, trade related decisions.

Key Duties:

• Has experience with maintenance, facilities management, contractors, internal workforce or subcontractors – either on the tools or in the office, and either small scale or large scale.
• Understands how maintenance jobs work on the ground
• Is confident speaking with clients and contractors
• Can stay organised when multiple jobs are happening at the same time
• Is commercially aware and looks for solutions
• Is comfortable using job management software
• Understands job costing, invoicing and commercial control

Previous experience in a similar role is useful but is not essential. The role would also suit someone with strong practical experience who is ready to step away from working on the tools and use that knowledge in an operational role.

What you will get:

• Has experience with maintenance, facilities management, contractors, internal workforce or subcontractors – either on the tools or in the office, and either small scale or large scale.
• 25 days annual leave plus bank holidays
• Company pension
• Company laptop and mobile phone
• Working from home
• Ongoing training and professional development
• Annual salary reviewUnderstands how maintenance jobs work on the ground
• Is confident speaking with clients and contractors
• Can stay organised when multiple jobs are happening at the same time
• Is commercially aware and looks for solutions
• Is comfortable using job management software
• Understands job costing, invoicing and commercial control

What we’ll be looking for in your interview:

We keep our interview process straightforward and focused on real-world skills. If you’re invited to interview, we’ll want to explore:

• Your trade knowledge and experience: any hands-on experience, technical experience, or how well you understand actual jobs carried out by our workforce.
• People management: How you’ve managed people, subcontractors, internal workforce, or specialist contractors in the past.
• Commercial understanding: Your understanding of job costs, quotes, cost verification, and ensuring profitability while keeping client costs within limit.
• Software usage in practice: a 10-minute hands on scenario deploying and managing a job in our test database.