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Home Group Limited; Bury St Edmunds; Sur place; GBP 26 000 - 27 000; Temps partiel

Avantages offerts par ce poste

Health Cash Plan

Instant pay access with Stream

Pension matching

Employee discounts

Résumé du poste

Home Group Limited in the United Kingdom is hiring a Housing Management Worker to support customers in maintaining safe, decent homes. The role is permanent part-time (25 hours per week) with a 3-week rolling rota, including weekend shifts, based at our service in Bury St Edmunds.

You’ll assist with tenancy and rent accounts, eligibility for housing benefits, and compliance checks, using technology to update plans and sign-ups.

Qualifications

• Experience in maintaining safe and compliant properties.
• Ability to manage tenancy and rent accounts.
• Proactive and customer-focused approach.

Responsabilités

• Ensure homes are safe and well maintained for customers.
• Assist with housing benefit claims on rent accounts.
• Turn around vacant rooms and properties within set timescales.
• Record routine safety and compliance checks and manage admin for works.

Connaissances

Property management

Customer service

Description du poste

Earn £26,300 per annum [pro rata] and great benefits including Health Cash Plan

Home, a place where you belong

This is a great opportunity to join our team. You’ll support our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!

What you’ll do

• Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.


• Help our customers with housing benefit claims, making sure that these are received on their rent account.


• To support the next customers who needs our help and for maximum occupancy, you’ll turn around vacant or void rooms / bed spaces / properties within set timescales. This will involve picking up a broom or paint brush!


• You’ll carry out and record the routine safety and compliance checks in our buildings and communities making sure we’re compliant.


• You’ll also manage the admin updating records, ordering, and arranging payment for works to be done

You have

• A background in property management, but that’s not a deal breaker! Perhaps you’ve worked in an environment with compliance and health and safety checks?


• A “can do” positive attitude, you’re proactive and well organised, and able to work on your initiative.


• A passion for delivering excellent customer service and a genuine desire to help your customers.


• The ability to work on your own initiative, positively influencing people from all different backgrounds.


• Confidence working collaboratively with colleagues in other parts of the business as well as with external partners


• Passion for property and get a thrill out of knowing that your properties are the best they can be for our customers!

The practical bits

• Permanent, part time (25 hpw), flexible working hours.


• You’ll work on a 3-week rolling rota, with weekend shifts included as part of your working pattern.


• This role is based at our service in Bury St Edmunds.


• Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,


• You’ll need an Enhanced DBS check done and we pay for that.

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

What’s in it for you?

• 34 days leave, rising to 39 (this includes bank holidays and a “me day”).


• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more


• Matching pension contribution (up to 7% and life insurance of 3x basic salary)


• Instant pay access with Stream


• 800+ discounts on shops, holidays, days out, tech and more

Finally

For reasonable adjustments email [e-mail].

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Housing Management Worker

Company: Home Group Limited

Salary: £26,300 to £26,425 a year

Hours: Part-time

Location: Bury St Edmunds, IP33 1SX

Job type: Permanent

Posting date: 16 Oct 2026

Closing date: 5 Nov 2026