Read more

SMS; Ayr; On-site; GBP 21,000 - 30,000; Full time

Job summary

SMS, Scotland's leading supplier of small tools and general plant to the construction sector, is recruiting a Hire Desk Controller for its Ayr site. This role sits at the heart of delivering equipment on time, coordinating with sales and workshop teams and ensuring customers receive the right gear when and where it is needed.

You will work in a busy, detail‑oriented environment, taking ownership of customer issues and prioritising tasks across multiple systems to support reliable service

Job description

Our client has grown to be the Scotland’s largest supplier of small tools and general plant into the Construction industry. This growth has seen the company turnover increase and their ability to service clients far beyond their expectations. With continued support for training with a guarantee that personal development will be encouraged and promoted our client is now looking to expand and develop their operations in the East of Scotland area with the recruitment of a Hire Desk Controller for their site in Ayr.

The Role

This is a fundamental role in the company’s business strategy and requires individuals of an ambitious nature. Applicants will be office based and will work with the sales team, workshop team and with customers to make sure the equipment is available and ready for delivery. Making sure the customers get the equipment they need when they need it and where it is required. Working in a busy environment, multi-tasking, taking ownership of customers issues and concerns, collaborating with the whole team to fulfil the expectations of the customer. Working on a variety of systems, prioritising the workload, and working with high levels of attention to detail.