Hire Controller

ST Selection Ltd; Hatfield; On-site; GBP 19,000 - 32,000; Full time

Benefits offered by this job

7.5% bonus

Job summary

ST Selection Ltd is recruiting an experienced Hire Desk Controller in Hatfield to join a national construction hire company. You will be the first point of contact for customer enquiries and coordinate orders and equipment collections.

The role offers a busy office environment, training on the product range, and a salary up to £32,000 per year plus a 7.5% bonus. Suitable candidates from a busy customer service background are encouraged to apply.

Qualifications

• Experience in a busy office based customer service role.
• Able to work in a fast-paced environment.

Responsibilities

• First point of contact for customer enquiries
• Receive orders and coordinate collection of equipment
• Prepare and supply quotes
• Plan transport for deliveries and collections
• Deal with damages, calculate costs and recover payments
• Full training on product range will be provided

Skills

Customer service

Office administration

Communication skills

Job description

We are recruiting an exciting opportunity for an experienced Hire Controller to join the team of a national company that supplies specialist equipment to the construction industry.

Our client has a great reputation in the industry and is seeking an enthusiastic, experienced, and flexible all-rounder to work as part of a busy team within a supportive company.

Experience in the hire sector isn't essential for this role provided you have worked in a busy office based customer service environment and have a positive approach.

Company - National construction hire company

Job Title - Hire Desk Controller

Location - Hatfield

Salary - up to £32k / annum + 7.5% bonus

Role:

• First point of contact for customer enquiries
• Responsible for receiving orders and collections of equipment.
• Calculating and supply of quotes
• Planning transport for deliveries and collections
• Dealing with damages, calculating costs, liaising with customers regarding damages and ensuring payment is received
• Full training on product range will be given.

Requirements:

• Experience in a busy office based customer service role
• Able to work in a fast-paced environment