Reablement Business Support Officer

Slough; Slough; Hybrid; GBP 29,000 - 31,000; Full time

Benefits offered by this job

26 days annual leave

Local Government Pension Scheme

Wellbeing initiatives

Tax-free childcare

Season ticket loan

Job summary

Slough Borough Council is seeking a Reablement Business Support Officer to ensure efficient admin support for the Reablement and Independence Service. You will monitor the D2A Discharges inbox, manage records across multiple systems and assist with payroll and stock checks.

The role offers hybrid working with at least two days in the observatory house Slough, a permanent contract, and a salary in the 28k–30k band with enhanced Local Weighting Allowance.

Qualifications

• Experience delivering business support within local government or council services.

Responsibilities

• Manage D2A Discharges inbox and respond to internal and external requests.
• Maintain accurate records across rotas, case management, payroll and spreadsheets.
• Support invoice processing, placing orders, diary management and routine correspondence.
• Provide meeting support including agendas, minutes and actions, and work with Reablement and OT teams.

Job description

• Directorate: Adults
• Pay Level: 4, 28,839 - 30,672 (fully inclusive of Local Weighting Allowance)
• Contract Type: Permanent
• Working Hours: 37hours per week
• Location: Observatory House/ Slough Hybrid (minimum 2 days per week in the office)
• DBS requirement: Enhanced

The closing date for applications is midnight on Friday 18th September, 2026.

Interviews will be held week commencing 28th September 2026.

What you’ll be doing:

The Reablement Business Support Officer is responsible for the delivery of effective and efficient business support that enables the Reablement and Independence Service to deliver against strategic priorities alongside statutory duties and responsibilities.

You will monitor and action tasks received through the D2A Discharges inbox, respond to internal and external customers, and provide clear advice and guidance both verbally and in writing. A key part of the role will involve maintaining accurate records across service systems, including rotas, case management information, payroll records and spreadsheets, as well as collating and entering data to support operational teams.

You will also support core business activities such as invoice processing, placing orders, diary management, routine correspondence and email management. This will include helping to manage PPE and equipment stock, carrying out stock checks, supporting purchases and payments, and ensuring colleagues have the resources they need to deliver services effectively.

The role will involve providing meeting support when required, including arranging meetings, preparing agendas, taking minutes and recording actions. You will work closely with colleagues across Reablement and Independence, Occupational Therapy and Discharge to Assess services, contributing to good customer service, promoting good practice and supporting a responsive, well-organised service.

Our Council:

Our vision is to make a difference to our communities and environment. Every employee contributes to services for local people, directly or by supporting colleagues. We celebrate diversity and want residents to enjoy fulfilling, prosperous and healthy lives.

What we offer:

We offer a supportive place to grow your career, where your input is valued and heard. You will join a friendly, collaborative environment where ambition and innovation are encouraged.

We support flexible and hybrid working to help colleagues achieve a positive work-life balance. We welcome applications from all backgrounds, recruit on merit and value a workforce that reflects the communities we serve.

Annual increments, where applicable, are usually payable on 1 April, subject to six months’ service and satisfactory performance, until the maximum spinal column point is reached.

Alongside a competitive salary, we provide:

• 26 days' annual leave, rising to 30 days after 2 years and 33 days after 5 years' service.
• The Local Government Pension Scheme
• Wellbeing initiatives and employee networks that help us celebrate and promote equality.
• Tax-free childcare and childcare services
• Season ticket loan to help with rail or bus travel to and from work.

Accessibility and Support:

Slough Borough Council is an inclusive employer. If you need support during the application process or reasonable adjustments for interview, please contact our Recruitment Team: [e-mail].

Information shared will be treated confidentially and used only to provide appropriate support throughout recruitment and beyond.

Our staff networks represent diverse colleague groups and help make the Council a place where people feel included and can thrive.

Right to Work and Checks:

Applicants must have the right to work in the UK. If you require sponsorship, please note that we are unable to provide sponsorship for this role.

We are committed to safeguarding children, young people and vulnerable adults. Appointments are subject to satisfactory pre-employment checks.