Reablement Business Support Officer

Slough Borough Council; Slough; Hybrid; GBP 29,000 - 31,000; Full time

Job summary

Slough Borough Council is seeking a Reablement Business Support Officer to deliver effective and efficient business support for the Reablement and Independence Service, helping the team meet its priorities and statutory duties.

You will monitor the D2A Discharges inbox, respond to customers, keep accurate records across rotas, payroll, and case management systems, and assist with invoices, orders, diary management and stock checks.

Responsibilities

• Deliver effective and efficient business support for the Reablement and Independence Service.
• Monitor and action tasks via the D2A Discharges inbox; respond to internal and external customers, and provide clear advice in writing.
• Maintain accurate records across service systems, including rotas, case management information, payroll records and spreadsheets.
• Support core activities such as invoice processing, placing orders, diary management, and email management.
• Assist with PPE and equipment stock, carrying out stock checks, supporting purchases and payments, and ensuring colleagues have resources.
• Provide meeting support when required, including arranging meetings, preparing agendas, taking minutes and recording actions.

Job description

• Directorate: Adults
• Pay Level: 4, 28,839 - 30,672 (fully inclusive of Local Weighting Allowance)
• Contract Type: Permanent
• Working Hours: 37 hours per week
• Location: Observatory House/ Slough Hybrid (minimum 2 days per week in the office)
• DBS requirement: Enhanced

The closing date for applications is midnight on Friday 18th September, 2026.

Interviews will be held week commencing 28th September 2026.

What you'll be doing:

The Reablement Business Support Officer is responsible for the delivery of effective and efficient business support that enables the Reablement and Independence Service to deliver against strategic priorities alongside statutory duties and responsibilities.

You will monitor and action tasks received through the D2A Discharges inbox, respond to internal and external customers, and provide clear advice and guidance both verbally and in writing. A key part of the role will involve maintaining accurate records across service systems, including rotas, case management information, payroll records and spreadsheets, as well as collating and entering data to support operational teams.

You will also support core business activities such as invoice processing, placing orders, diary management, routine correspondence and email management. This will include helping to manage PPE and equipment stock, carrying out stock checks, supporting purchases and payments, and ensuring colleagues have the resources they need to deliver services effectively.

The role will involve providing meeting support when required, including arranging meetings, preparing agendas, taking minutes and recording actions. You will work closely with colleagues across Reablement and Independence, Occupational Therapy and Discharge to Assess services, contributing to good customer service, promoting good practice and supporting a responsive, well‑organised service.

Our Council:

Our vision is to make a difference to our communities and environment. Every employee contributes to services for local people, directly or by supporting colleagues. We celebrate diversity and want residents to enjoy fulfilling, prosperous and healthy lives.

What we offer:

We offer a supportive place to grow your career, where your input is valued and heard. You will join a friendly, collaborative environment where ambition and innovation are encouraged.

We support flexible and hybrid working to help colleagues achieve a positive work‑life balance. We welcome applications from all backgrounds, recruit on merit and value a workforce that reflects the communities we serve.

Annual increments, where applicable, are usually payable on 1 April, subject to six months' service and satisfactory performance, until the maximum spinal column point is reached.

Alongside a competitive salary, we provide:

• 26 days' annual leave, rising to 30 days after 2 years and 33 days after 5 years' service.
• The Local Government Pension Scheme
• Wellbeing initiatives and employee networks that help us celebrate and promote equality.
• Tax‑free childcare and childcare services
• Season ticket loan to help with rail or bus travel to and from work.

Accessibility and Support:

Slough Borough Council is an inclusive employer. If you need support during the application process or reasonable adjustments for interview, please contact our Recruitment Team: [e-mail].

Information shared will be treated confidentially and used only to provide appropriate support throughout recruitment and beyond.

Our staff networks represent diverse colleague groups and help make the Council a place where people feel included and can thrive.

Follow the link HERE to learn more.

Right to Work and Checks:

Applicants must have the right to work in the UK. If you require sponsorship, please note that we are unable to provide sponsorship for this role.

We are committed to safeguarding children, young people and vulnerable adults. Appointments are subject to satisfactory pre‑employment checks.

How we recruit at Slough Borough Council

Our 8 Core Skills

At Slough Borough Council, we are moving Forward Together. Our core skills reflect what we value and will form part of your interview.

Click here to find out more - How we recruit | Slough Borough Council

We look forward to hearing from you!

Join Slough Borough Council and help accelerate our transformation and growth.

The Council reserves the right to close adverts early should we receive a number of suitable applications.

Join Slough Borough Council - Move Forward Together!