Rapid Response Operative

Wheatley Group; Bilston; Remote; GBP 21.000 - 26.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Contributory pension scheme

Excellent leave entitlements

Enhanced parental leave

Staff inclusion networks

Employee assistance programme 24/7

Zusammenfassung

Wheatley Homes East is recruiting for a Rapid Response Operative in Bilston. You will deliver void response services, undertake cleans and clearances, and work in local areas to back up housing teams.

The role emphasises customer excellence, safety, and compliance with regulations. The ideal candidate has prior domestic property experience, knowledge of Health & Safety and CDM 2015, and strong communication and organisational skills.

Qualifikationen

• Experience working in domestic properties.
• Understanding of Health and Safety legislation and CDM 2015.
• Strong customer service and communication skills.
• Ability to prioritise under pressure and manage appointments.

Aufgaben

• Void cleans, clearances and related tasks.
• Provide a rapid response service that is reliable, skilled and professional.
• Support local area housing teams with void response work.
• Maintain high standards of customer service and communication.
• Ensure work complies with building regulations and legislation.

Kenntnisse

Domestic property experience

Health and Safety knowledge

Verbal communication

Organisational skills

IT literate

Driving licence

Timekeeping

Void works experience

Jobbeschreibung

Contract: Permanent

Contact email: [e-mail]

Location: Bilston

Organisation: Wheatley Homes East

Hours: Full time

Contact phone: [phone]

Do you want to work with a values-driven organisation that makes a difference to people’s lives? Come and join Wheatley Homes East as a Rapid Response Operative.

About the role

The role will focus on…

• void cleans, clearances, and other related tasks;


• providing a reliable, skilled, efficient and professional rapid response service;


• working in local areas delivering void response service as well as backing up the local area housing teams where required;


• customer excellence around communication, appointments, right first time, make safe and other key performance criteria; and


• work being carried out to legislative and building regulation compliance.

Who are we looking for?

The ideal candidate will…

• have experience of working in domestic properties


• have practical experience of Health and Safety legislation and CDM 2015;


• be able to demonstrate high standards of customer excellence;


• have excellent verbal communication;


• have excellent organisational skills including the ability to determine priorities under pressure;


• be IT literate – able to use email and smartphone;


• hold a full UK driving licence;


• have excellent timekeeping and attendance; and


• have experience carrying out small void works and property preparation activities.

The benefits we offer

As part of Wheatley, we offer a sector-leading benefits package.

The successful candidate will receive:

• a rewarding career with a competitive salary;


• access to a contributory pension scheme;


• excellent leave entitlements;


• enhanced maternity, paternity, adoption and shared parental leave;


• contributions towards dental, optical, driving lessons and more;


• access to staff inclusion networks promoting an inclusive workplace; and


• 24/7 access to our employee assistance programme.

Committed to inclusion

At Wheatley, we are always looking to improve diversity within our teams. We want to create an inclusive environment where everyone can contribute their best work and achieve their full potential.

We actively celebrate our individual differences and recognise the collective strength this brings our organisation. It’s important our teams represent the communities we serve, and we welcome applications from any under-represented groups.

We want all our candidates to shine. If you need any reasonable adjustments to help you feel more comfortable during the recruitment process, please contact Wheatley Recruitment on [e-mail]

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