Railway Security Officer - SIA Licensed & Patrol Focus

Carlisle Support Services; Tees Valley; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

SIA refresher courses

Pension

28 days holiday (pro rata)

Wagestream salary advance

Uniform and PPE provided

Cycle to work

Refer-a-friend bonus £100

Training portal access

Job summary

Carlisle Support Services is seeking a Security Officer to join a dedicated team at Middlesbrough and sites across the Transport for Transpennine Express contract. You’ll patrol stations, supporting safety for staff and customers while delivering excellent service.

The role requires a valid SIA license, right to work, and reliable English communication. Join a company that values staff welfare and offers training, progression, and a generous benefits package.

Qualifications

• Right to work documentation is required.
• Security guard or higher SIA license.
• Able to provide 5-year checkable history for vetting purposes.
• Excellent spoken and written English.
• Willingness to work the advertised shifts.

Responsibilities

• Conduct effective and highly visible patrols at your area of operation to deter potential threats.
• Effectively use customer service as a deterrence to potential threats.
• Utilisation of HOT and WHAT protocols to identify and eliminate security threats.
• Reporting of suspicious behaviour or objects through laid down procedure.
• Conducting regular, recorded patrols and reporting observations on Work-IT boards.
• Accurate logging of relevant site activities in the DOB.
• Understand the station security plan and your responsibilities under the plan.
• Identify and report faults as well as damages through effective patrol and monitoring.
• Deal with each security incident and ad hoc service requests in accordance with the procedures agreed with TPE.
• Respond to emergency alarms including fire, intruder etc
• Enforce no smoking policy on site.
• Guide Police and Fire Crews to the scene of any incidents.
• Ensure proper handover takes place at shift changes.

Skills

Customer service

Right to work

SIA license

Vetting history

English proficiency

Shift adaptability

Job description

Carlisle Support Services is seeking a Security Officer to join a dedicated team at Middlesbrough and sites across the Transport for Transpennine Express contract. You’ll patrol stations, supporting safety for staff and customers while delivering excellent service.

The role requires a valid SIA license, right to work, and reliable English communication. Join a company that values staff welfare and offers training, progression, and a generous benefits package.