Railway Safety & Security Officer — Proactive Guardian

Carlisle Support Services; Ealing; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Health and Wellbeing plans

Flexible financial support

Discounts and rewards

Full induction and career development

Quality kit and uniform

SIA top-up training

Employee Assistance Programme

Refer a Friend (£100)

Long service awards

Job summary

Carlisle Support Services is hiring a Railway Safety and Security Officer to protect passengers and stations on a prestigious rail contract in the UK. No prior railway experience is required as full training will be provided, with a welcoming team and career development opportunities.

You will be part of a dedicated security team, bring a calm, professional presence, and engage with the public while upholding safety and security procedures across all duties.

Qualifications

• SIA Guarding or Door Supervision licence is required.
• 5 years' checkable work and address history.
• Full UK driving licence with no points – essential.

Responsibilities

• Ensure colleague and passenger safety and provide reassurance.
• Provide a smart, visible security presence and deterrent.
• Manage conflict calmly and control incidents.
• Control access and conduct security patrols to deter crime.
• Engage with the public proactively and professionally.
• Stay alert to hazards and respond appropriately.
• Act as first point of contact for customers with guidance and directions.
• Follow safety and security processes and work as part of a team.

Skills

SIA licensed

Customer service

Conflict management

Public safety

Security patrols

Team player

Effective communication

Job description

Carlisle Support Services is hiring a Railway Safety and Security Officer to protect passengers and stations on a prestigious rail contract in the UK. No prior railway experience is required as full training will be provided, with a welcoming team and career development opportunities.

You will be part of a dedicated security team, bring a calm, professional presence, and engage with the public while upholding safety and security procedures across all duties.